University of Queensland Jobs

University of Queensland

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St Lucia Campus, Brisbane

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"Senior Student Experience Officer"

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Senior Student Experience Officer

HEW Level 6

23 March 2026

Location

St Lucia Campus, Brisbane

University of Queensland

Type

Full-time Permanent

Salary

$95,361.62 - $102,302.92 + 17% Superannuation

Required Qualifications

Relevant undergraduate degree or equivalent
Analytical, planning, organisational skills
Project management skills
High level written communication
Professional content production
Strong interpersonal and networking skills
High computer literacy with data handling
Team cooperation and deadline management
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Senior Student Experience Officer

About This Opportunity

We are seeking a motivated and collaborative Senior Student Experience Officer to lead the planning and delivery of initiatives within the Faculty of Engineering, Architecture and Information Technology (EAIT) that enhance the student experience and encourage engagement beyond the classroom.

Working with academic and professional staff, you will develop activities and opportunities that support students’ personal, professional, and social development, helping to create a vibrant and connected faculty community.

Key responsibilities will include:

  • Collaboratively develop processes and guidelines to support engagement with identified student cohorts within the Faculty.
  • Plan and implement student engagement activities that address gaps and strategic priorities.
  • Develop and deliver student support resources tailored to the needs of identified cohorts.
  • Implement processes that encourage broad student participation in faculty engagement initiatives.
  • Oversee the development and coordination of student leadership and volunteer programs.
  • Contribute to orientation activities for commencing students.
  • Write, edit, and distribute communications and resources for commencing and current students.
  • Monitor and report on student experience initiatives and activities and participate in relevant committees and other duties as directed by the Manager, Student Experience.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • Up to 26 weeks paid parental leave/paid primary care leave
  • 17% superannuation contributions + 17.5% annual leave loading
  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
  • Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
  • On campus childcare options
  • Affordable parking (from just $6.40 a day)
  • Salary packaging options

About You

  • Completion of a relevant undergraduate degree with subsequent relevant experience or an equivalent combination of relevant experience and/or education/training.
  • Proven analytical, planning, organisational and project management skills.
  • Proven high level written communication skills, including demonstrated ability to compile information and write reports for a variety of audiences.
  • Proven ability to produce content for publication that is of a professional standard.
  • Strong interpersonal skills, with proven ability to communicate and network with a wide range of internal stakeholders, to develop and support relationships and work effectively with a diverse range of project stakeholders.
  • High level of computer literacy, including ability to extract and manipulate data using multiple databases and software packages.
  • Ability to work cooperatively as a member of a team to achieve identified goals.
  • Demonstrated ability to prioritise workload and meet competing deadlines.

In support of our Indigenous employment strategy, Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply for this position. We value lived experience, community connection and diverse career pathways.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, criminal history and Blue Card checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

Work Rights? You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions? For more information about this opportunity, please contact Mrs Georgia Baker via georgia.baker@uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

Want to Apply? We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

  • Resume
  • A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We are dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We are committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who do not meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Position details: Full-time (100%), Permanent position. Base salary will be in the range $95,361.62 - $102,302.92 + 17% Superannuation (HEW Level 6). Based at our St Lucia Campus - Brisbane. Applications close on Monday 23 March 2026 at 11.00pm AEST (R-62233).

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Frequently Asked Questions

🎓What qualifications are required for the Senior Student Experience Officer role?

The role requires completion of a relevant undergraduate degree with subsequent experience, or equivalent. Key skills include proven analytical, planning, organisational and project management abilities, high-level written communication, interpersonal networking, computer literacy for data manipulation, and ability to meet deadlines in a team. Explore free resume templates and higher ed career advice to align your application.

💼What are the key responsibilities of this position?

Responsibilities include developing processes for student engagement, planning activities, creating support resources, overseeing leadership and volunteer programs, contributing to orientation, communications, monitoring initiatives, and committee participation. Focus on enhancing student experience in EAIT. See similar roles in administration jobs.

💰What is the salary and benefits package?

Base salary is $95,361.62 - $102,302.92 + 17% superannuation (HEW Level 6). Benefits include up to 26 weeks paid parental leave, flexible working, health discounts, career development, childcare, affordable parking, and salary packaging. Compare with university salaries.

📝How do I apply for this Senior Student Experience Officer job?

Upload your resume and a cover letter summarising alignment with 'About You'. Applications close 23 March 2026. Use free cover letter templates and resume templates. Contact talent@uq.edu.au for inquiries.

🛂Is visa sponsorship available for this role?

No, employer sponsored work rights are not available. You must have unrestricted work rights in Australia for the duration. Indigenous applicants strongly encouraged. Check higher ed admin jobs for other opportunities.

🏫What is the work environment and location?

Full-time permanent at St Lucia Campus, Brisbane in the EAIT Faculty. Hybrid options available. Join a vibrant community supporting student personal, professional, social development. View university jobs in Brisbane.
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