"Shuttle Operator"

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.

Department: Shuttle Operations 2

Time Type: Full time

Job Type: Regular

FLSA Status: Non-Exempt

Work Modality: Full On Campus Presence

Union: Excluded

Summary: The Shuttle Operator operates a 30,35,40 foot or larger commercial transit bus or any other University owned or leased vehicle in a safe and efficient manner, in accordance with the U.S. Dept. of Transportation (USDOT) Federal Motor Carrier Safety Regulations (FMCSR), with specific instructions without detailed or continuous supervision incurring additional responsibilities as needed. This position reports directly to the Supervisor of Shuttle Operations. This position exercises duties with minimal supervision and is required to maintain awareness of USDOT regulation. Additionally, this position possesses an awareness of the Americans with Disabilities Act and its implications in the transit industry. The Shuttle Operator has a working knowledge of the operation and functions of specialized equipment (i.e. handicapped lifts, air brake systems, emergency equipment, etc.).

Essential Functions:

• Operates a 30 foot or larger transit bus or any other University owned or leased vehicle in a safe manner pursuant to the U.S. Dept. of Transportation (USDOT) Federal Motor Carrier Safety Regulations (FMCSR), while utilizing prescribed standards for operating handicapped lifts, air brakes, and emergency equipment to transport members of American University in a safe and timely manner.
• Communicates and interacts with a diverse passenger base by practicing customer relations.
• Serves as an informational resource by providing route and schedule information, service updates and changes, and any other information relative to shuttle operations and the University.
• Communicates effectively with fellow colleagues (Administrator, Operators, University Police, etc.) via cell phone or direct connect features in the event of emergencies, disturbances, service updates, etc. following University protocol.
• Conducts daily regular maintenance and service checks of the transit buses as required by USDOT- FMCSR, while communicating vehicle problems to the Supervisor of Shuttle Operations and other members of the University, when required.
• Participates in various activities and training to enhance organizational effectiveness within the University with a primary focus on adherence to university personnel policies and procedures.
• Displays awareness and knowledge of transit-related issues and keeps abreast of these issues via training and professional development opportunities. This position must satisfactorily complete the required training workshops (ex. Disability Awareness, Substance Abuse Awareness and the Anti-Drug Policy, Wheelchair Lift and Securement Techniques, Shuttle Operator Training).
• Reports all accidents, incidents, unusual occurrences, and any other matters that could affect the University to the Supervisor of Shuttle Operations and Public Safety.
• Completion and submission of administrative reports (i.e. route manifests, vehicle inspection, attendance and leave, accident, incident, etc).

Competencies: Serving Customers, Championing Customer Needs, Supporting Coworkers.

Position Type/Expected Hours of Work: Full-Time, 40 hours per week.

Required Education and Experience: High school diploma or equivalent, 1-3 years of relevant experience, Applicants must be a minimum of 21 years of age.

Preferred Education and Experience: 2-4 years of relevant experience, A minimum of one year successfully demonstrated experience operating a commercial motor vehicle with a gross vehicle weight of at least 10,000 pounds and satisfactory work attendance records are desirable.

Benefits: AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite.

Other Details: Hiring offers for this position are contingent on successful completion of a background check. Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.