"Specialist, Dublin"

ESSENTIAL JOB FUNCTIONS

Operational Support

• Prepares site for instruction, makes room assignments, and maintains equipment (i.e. pens, markers, paper, etc.) and technology (i.e. projectors, computers, etc.) as needed by faculty, students, or staff. Understands and explains College processes including applications, admissions, enrollment, and financial aid. Provides information about campus services and resources, student life, and opportunities for campus involvement.

Enrollment & Student Services Support

• Supports RLC programs by coordinating activities, maintaining campus knowledge through email, newsletters, flyers, and other forms of communications, maintaining records and confidentiality. Supports services offered at the location (i.e. advising, open computer labs, tutoring, student activities, etc.) and performs preventative maintenance on equipment.
• Assists the site supervisor by creating and maintaining various documents and reports, and completes projects as assigned. Maintains confidentiality of student records and other confidential or sensitive information.

Customer Service

• Provides customer service through a variety of communication methods (i.e. greets individuals, answers telephone, responds to questions, and provides other areas of assistance as needed).
• Provides information and support to students for programs of study and next steps for enrollment, including admission criteria, documents needed, financial aid, orientation, placement testing, advising, course selection, registration, and fee payment.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.