"Sr. Director, Membership & Annual Giving Programs"

American Museum Of Natural History

Sr. Director, Membership & Annual Giving Programs

The American Museum of Natural History is one of the world's preeminent scientific and cultural institutions, and has as its mission to discover, interpret, and disseminate information about human cultures, the natural world, and the universe through a wide-ranging program of scientific research, education, and exhibition.

AMNH is seeking an accomplished and forward-thinking Senior Director, Membership & Annual Giving Programs to lead one of the largest and most dynamic membership programs in the cultural sector.

Reporting to the Vice President, Advancement, the Senior Director leads the day-to-day operations and long-term strategy of the Museum's Membership and Annual Giving programs-which currently generate $10M annually-fueling growth, innovation, and exceptional member experiences.

The Senior Director will set the strategic direction for membership renewals, acquisitions, annual giving campaigns, and special member programming to build strong pipelines of loyal supporters and drive sustainable growth. They will spearhead digital innovation to expand reach and engagement, while leveraging data-driven insights and inspiring a talented team to achieve ambitious goals. Overseeing annual and multi-year goals, the Senior Director should bring a breadth of multichannel expertise and creativity to advance both Membership and Annual Giving initiatives for this preeminent scientific and cultural institution.

Responsibilities include, but are not limited to:

Membership & Annual Giving Strategy

• Manage a $10M+ program through integrated campaigns (direct mail, email, digital, telemarketing, and onsite engagement) while delivering cost-effective results.
• Design and implement comprehensive strategies, leveraging both traditional and emerging platforms for member acquisition, retention, upgrades, and reactivation to achieve ambitious annual revenue goals and fuel growth.
• Drive digital innovation for the department with a keen understanding of how to advance and deepen member relationships through the use of technology and automation.
• Manage expense budgets, project revenues, and analyze performance to ensure financial sustainability and continuous growth.

Team Leadership & Management

• Manage, mentor, and coach a team of 13 via three direct reports, cultivating a collaborative and accountable culture.
• Provide training and professional development opportunities to enhance team effectiveness.
• Direct the work of external consultants and/or agencies, including those providing marketing and digital services support for the department.

Membership Engagement & Stewardship

• Oversee the fulfillment of benefits, member services, on-site sales, and the Member Lounge to deliver high levels of stewardship and satisfaction and aid in achieving goals of increased membership revenue and households.
• Direct the planning and execution of ~40 annual member programs and events, producing unique, mission-driven experiences that strengthen loyalty to the Museum.
• Develop stewardship opportunities and recognition strategies that deepen engagement and elevate member giving.

Cross-functional Collaboration

• Partner with colleagues in Advancement and across the institution, including Communications, Visitor Services, and IT, to align Membership and Annual Giving with institutional priorities.
• Serve as a champion of Membership across the institution, giving voice to member interests with key internal stakeholders and promoting Membership and Annual Fund efforts as essential to the Museum's success.
• Stay current on industry standards, best practices, and benchmarking; represent the Museum at industry events and with pertinent membership organizations.

The expected salary range for the Sr. Director, Membership & Annual Giving Programs is $180,000/annual - $195,000/annual. The AMNH offers an extensive benefits package designed to meet the needs of our dedicated and diverse community.

Pay will be determined based on several factors. The hiring range for the position at commencement is based on the type of work and the scope of responsibilities. The salary and placement offered is based on a number of individualized factors, including, but not limited to, skills, knowledge, training, education, credentials, areas of specialization and depth and scope of experience.

Required Qualifications:

Preferred Qualifications:

To be considered for this position please visit our web site and apply on line at the following link: careers.amnh.org