"STUDENT ACCOUNT SPECIALIST"

Posting Details

Working Title
STUDENT ACCOUNT SPECIALIST

Position Number
00811A

Department
FINANCE OFFICE

Location
Norfolk, VA

Type of Position
Classified

Type of Job
Full Time

EEO Category
F Administrative Support (Clerical & Sales)

Job Description

Ensure due diligence is followed in processing Title IV and Federal Perkins Loan transactions while ensuring that all reconciled differences are resolved monthly. Performs all University billings and actively followup to collect the University’s receivables. Process refunds and adjustments promptly and accurately and ensure compliance with University, Federal and State guidelines and regulations.

Knowledge, skills and abilities

Working knowledge of basic bookkeeping/accounting principles and practices. Working knowledge of office procedures and equipment. Strong verbal and written communication skills. Demonstrated ability to perform detailed work with numerical data, and to make arithmetical calculations rapidly and accurately. Demonstrated ability to effectively utilize personal computers to include word processing, spreadsheet, and related software. Demonstrated ability to prepare routine financial reports and statements. Demonstrated ability to analyze fiscal transactions for conformity with applicable procedures and regulations. Demonstrated ability to work effectively with people and to perform under pressure and meet deadlines.

Special licenses, registration or certification

None

Education or training

None

Level and type of experience

Some accounts receivable experience including billing and collecting of past due receivables. Some experience with Federal Perkins Loan Program. Some experience auditing records for accuracy and providing excellent customer service in a high volume environment.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Basic working experience with Federal Perkins Loan Program. Basic working experience auditing records for accuracy and providing excellent customer service in a high volume environment. Some experience with Banner software. High school diploma or the equivalent, supplemented by bookkeeping, accounting training and education.

Conditions of Employment

This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

Annual Salary/Hourly Rate
Salary non-negotiable $ - 36,750

Job Requisition Number
S02936

Job Open To
General Public

Open Date
04/28/2025

Open Until Filled
Yes

Special Instructions Summary
None

Criminal Background Check
The final candidate is required to complete a criminal history check.