"Student Centers Representative"

Job Details

Position Details

Classification Information

Position Classification Title: Temp Hourly

FLSA: Non-Exempt

Position Class (Extract From Banner or PA): 55555

Position Overview

Position Summary:

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Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive, inclusive environment, the university fosters a close-knit, diverse community that nurtures both personal and academic growth.

The Student Center serves as the principal site for student programming and offers office accommodation for student leadership, the Game Room, Food Retail and more. In addition, it offers an array of services, conveniences and amenities for students, faculty, staff, alumni and guests.

The Student Centers Representative will assist in overseeing general management of the Donald Julian Reeves Student Activities Center and the Cleon F. Thompson Center. Secondly, the Student Centers Representative will assist with the set-up for events and activities within the facilities to include, but not limited to meetings, events, and activities. In addition, the Student Center Representative will assist in supervising the student workers (FWS) who aid in the successful completion of events and activities in Donald Julian Reeves Student Activities Center and the Cleon F. Thompson Center.

The position coordinates the day-to-day functions of a program, planning and organize activities, communicate and interpret program information, policy and procedures, and provide excellent customer service to clients. Work requires considerable knowledge of the assigned program and may require knowledge of related guidelines and information technology systems. Positions often serve as a program contact, and assist with day-to-day activities, and problem-solving process and procedural issues. Work may involve serving as a program assistant. Work may involve assisting with transactional services.

Program areas of assignment may include one or more of the following: support of fund development, facilities coordination and administration, event coordination, program and administrative support services.

Primary Function of Organizational Unit: The Student Center serves as the principal site for student programming and offers office accommodation for student leadership, the Game Room, Food Retail and more. In addition, it offers an array of services, conveniences and amenities for students, faculty, staff, alumni and guests.

Position Information

Position Number: AUN110

Working Position Title: Student Centers Representative

Temporary Job Type: Non Student

Approved Competency Level: Journey

Building and Room No.: Thompson Center Suite G-05

Work Hours: Varies, 20 hours per week

Hours per week: 20

Months per year: 6

Appointment Type: Temporary

If Time Limited: Yes

Appointment Length: 6 months

FTE: .5 (20 hours/week, 10 months)

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies: Yes

Minimum Experience/Education: High School Diploma and 2 years of front-facing customer service experience.

Preferred Years Experience, Skills, Training, Education:

• Prior experience working with students, faculty, staff, and external clients in a professional service-oriented setting.
• Ability to work independently as well as collaboratively within a team-oriented environment.
• Equivalent combinations of education and relevant experience will be considered.

Required License or Certification:

Valid US Driver's License: Yes

Commercial Driver's License Required: No

Physical Required: No

Posting Details

Posting Number: TEMP00406P

Number of Vacancies: 1

Internal Posting Only: No

Position Type: Temporary

Time Limited Position Appointment Length: 6 months

Salary: $17 per hour

Open Date: 12/15/2025

Close Date: 01/05/2026

Open Until Filled: No

Special Instructions Summary: Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

Required Documents:

1. Resume
2. Cover Letter
3. References List