"Student Experience Operations Coordinator"

Student Experience Operations Coordinator

Summary of Position

The Student Experience Operations Coordinator provides essential support for the operational and technological functions of the Student Experience division, reporting to the Director of Student Experience Operations and Strategy. This role is a key partner in executing strategic initiatives that enhance the overall student journey at Allegheny College. This position is a primary point of contact for day-to-day operations and provides direct assistance to multiple departments by organizing, managing, and streamlining various processes. This includes: Systems Management – assisting with data reporting from various platforms and managing the academic alert system and communications to incoming students; Operational Execution – supporting Residence Life in housing selection and student move-in logistics and managing the safe room program; and Strategic Support – providing dedicated operational assistance to Global Education and the Center for Career and Professional Development. This is a full-time, live-in position and a member of the First Responder On-Call rotation, for which a meal plan is provided. The Coordinator's role is critical to delivering a seamless, high-quality experience for all Allegheny College students.

Key Responsibilities

• Execute Student Life Operations: Provide direct, hands-on support for Student Life operations, including supporting housing selection processes, generating reports, coordinating with campus partners, processing work orders, and supervising student staff.
• Support Academic Success Systems: Assist in the day-to-day management of Academic Success systems, with a focus on orientation communications, academic alerts, and general data reporting needs.
• Provide Operational Assistance: Deliver targeted operational support to Global Education and the Center for Career and Professional Development to help facilitate their daily functions.
• Participate in On-Call Response: Serve as a member of the on-call staff rotation, responding to student and campus emergencies as needed.

Experience and Qualifications

• A Bachelor’s degree is required
• 1–3 years of related experience required

Required Knowledge

• Knowledge of federal laws, state laws, and mandates including Title IX of the Higher Education Act, Family Educational Rights and Privacy Act, the Digital Millennium Copyright Act, American Disabilities Act, Higher Education Act of America, Jeanne Clery Act, and the Drug-Free Schools Act.
• Awareness of current issues in higher education.

Required Skills and Abilities

• Knowledge of federal laws, state laws, and mandates including Title IX of the Higher Education Act, Family Educational Rights and Privacy Act, the Digital Millennium Copyright Act, American Disabilities Act, Higher Education Act of America, Jeanne Clery Act, and the Drug-Free Schools Act
• Awareness of current issues in higher education
• Ability to manage complex tasks under pressure of deadlines
• Excellent customer service
• Good written and oral communication skills

Compensation

Starting salary will be competitive, based on the candidate’s qualifications and experience.
Expected starting salary: $17.10 full time, non-exempt

THE HIRING PROCESS

Please submit a cover letter, resume, and provide contact information for three references to the Office of Human Resources, Allegheny College, 520 N. Main Street, Meadville, PA 16335 or by e-mail to employment@allegheny.edu. Review of applications will begin immediately and will continue until the position is filled. An offer of employment is contingent upon the successful completion of a background check.