"STUDENT FINANCIAL AID OFFICER"

Job Details

STUDENT FINANCIAL AID OFFICER

Posting Number: SRGV8631
Number of Vacancies: 1
Location: Brownsville, Texas
Department: Financial Aid
FLSA: Exempt

Scope of Job:
To provide skills and knowledge for the performance of highly responsible specialized duties in the administration of student financial services, and to serve as an advisor to an assigned caseload of student aid recipients. Responsible for decision making processes requiring initiative and judgment in responding to individual situations. Responsible for applying Office of student Financial Services' policies to individual student award decisions.

Description of Duties:

• Advises students regarding their financial aid options and responsibilities regarding available programs.
• Assists students in completing Financial Aid application.
• Informs students of deadlines.
• Uses various computer programs to retrieve, verify, process, and analyze different financial aid documents according to federal, state, and university guidelines.
• Counsels students on payment processes and requirements as well as on alternative sources of funding.
• Advises students concerning disbursement policies and procedures.
• Executes professional judgment for students with extenuating circumstances.
• Delivers and explains to students, parents, and other parties' rules, regulations and procedures regarding financial aid.
• Manages applications and other documents required and performs award decisions.
• Represents office at resource tables and workshops and may assist with the creation and presentation financial aid information.
• Reviews and updates information concerning financial aid processes and programs.
• Coordinates special population programs, including preparation of statistical data for reports.
• Reviews and updates information concerning financial aid processes and programs.
• Maintains and disseminates knowledge of regulations, policies, and procedures regarding financial aid.
• Maintains knowledge of university processes affecting students such as admissions, registrar and fiscal services.
• Assists in training of new employees and supervises waged employees in the administration of programs(s).
• May be assigned responsibility for the initiation, execution, and analysis of a number of projects.
• Interprets complex rules, regulations, policies and procedures and applies them to student and family situations.
• Performs other duties as assigned.

Supervision Received:
General direction from the assigned supervisor.

Supervision Given:
Supervises assigned staff.

Required Education:
Bachelor’s degree from an accredited university.

Preferred Education:
N/A

Licenses/Certifications:
None.

Required Experience:
Two (2) years of work experience in a closely related field to the duties being performed or one (1) year work experience in Financial Aid.

Preferred Experience:
Work experience in Financial aid.

Equipment:
Proficient in MS Microsoft Office products and ability to learn other software programs.

Working Conditions:
Needs to be able to successfully perform all required duties. Usual office environment.

Other:
Must have strong interpersonal and communications skills as well as excellent organizational skills and be detail oriented. Ability to multi-task and respond effectively in a variety of situations and work effectively in team situations, as well as being able to demonstrate computational ability. Requires some travel and flexibility to work evening and/or weekends.

Physical Capabilities: N/A
Employment Category: Full-Time
Minimum Salary: Commensurate with Experience
Posted Salary: Commensurate with Experience
Position Available Date: 10/30/2025
Grant Funded Position: No
If Yes, Provide Grant Expiration Date:

EEO Statement:
It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants:
Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

Date of BirthGender
*Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.

Additional Information:
UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .

To apply, visit https://careers.utrgv.edu/postings/49200