"Student Service Coordinator Sr."

Hiring Department

Dean of College of Business

Job Description

Serve as primary academic advisor for 200 students in the Heartland Scholars and Vasey Academy programs and approximately 50 non-Programs of Distinction students. Provide individualized support in course planning, degree progression, and navigating university resources. Monitor student academic progress and coordinate interventions as necessary. Collaborate with the Academic Advising Office and the broader team to advance college-wide advising and student support initiatives.

45% Advise undergraduate business students
• Track progress for applying to the upper level
• Check graduation requirements
• Counsel on career preparation
• Academic advising
• Advise students regarding student’s schedule
• Work with probation/academic actions
• Maintain communication with advisees
• Evaluate transcripts
• Referrals
• Transitional Advising

40% Program Coordination
Assist faculty director with freshman cohort course; plan, develop and execute seminars, workshops, and experience-centered learning opportunities; support assessment and continuous improvement efforts for academic success and engagement.

• Recruiting incoming freshmen into the programs
• Attending freshman cohort classes as needed
• Coordinating mentorship relationships
• Overseeing weekly study halls for freshmen cohorts
• Support into corporate site visits and international experiences
• Collaborate on promotion materials and social media posts
• Assist with Vasey Advisory Board meeting preparation
• Participate in and supporting upper-level program events
• Assisting with the creation of annual program impact reports

5% Track expenditures, prepare financial reports, and assist with annual program budgets. Ensure compliance with university policies.

5% Support Advancement to engage alumni, donors, and stakeholders. Assist with donor stewardship via program events.

5% Other duties as assigned by the Director of Undergraduate Advising.

Shift

Monday – Friday 8:00 a.m. – 5:00 pm
Occasional evening and weekend responsibilities

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

Master’s degree or bachelor’s degree with equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Three years working in higher education serving as an advisor to students.

Knowledge of academic policies and student affairs is also beneficial.

Anticipated Hiring Range

Salary Range: $52,000 - $68,000

Grade: GGS 10

University Title: SENIOR STUDENT SERVICE COORDINATOR

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application Materials

Resume, cover letter, 3 professional references