"Student Services Coordinator"

Job Details

Provide organization, facilitation and oversight of various projects, activities or events within the organization. This could include, but is not limited to creating and managing schedules, timelines and event plans, facilitating communication and ensuring information is disseminated effectively.

JOB SUMMARY

Supports the Department of Admissions and Student Services with the professional oversight, support, and guidance to Osteopathic Medical students through logistical planning for events and travel, social media support, and collaborating with student organizations to meet the goals of the department and mission of the COM.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Collaborates with Admissions & Student Services to plan, organize, and execute annual ceremonies, events, and student travel.
2. Supports student clubs and organizations with event planning, purchases, and budget management, including management of social media pages for the COM.
3. Uses university computer systems and applications (e.g. 25Live, BuyLU, APEX) to support student organizations and plan LUCOM events.
4. Uses effective planning and communication techniques in a proactive fashion to support the strategic initiatives of Admissions and Student Services.
5. Other duties as assigned by the Dean and his/her designee.
6. Participates in committees as assigned.
7. Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
8. Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Tier 1

• Required
  • Bachelor’s degree.
  • One (1) to three (3) years’ experience in administrative or clerical role.
  • Advanced knowledge of Microsoft Office Applications
• Preferred
  • Advanced knowledge of Blackboard.
  • One (1) to three (3) years’ experience in managing multiple projects simultaneously of a routine and complex nature.

Tier 2

• Three (3) to five (5) years’ experience in administrative or clerical role.
• Demonstrated experience planning and orchestrating important events and celebrations.
• Demonstrated experience arranging travel for professional meetings.
• Ability to use financial purchasing and reconciliation processes to fund events and travel.
• Experience with social media and web content preferred.
• Willingness to engage in ongoing professional development to maintain competence with computer applications and university policies.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Collaborates effectively with Admissions and Student Services team members to accomplish strategic initiatives
• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
• Ability to understand, read, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possession of public communication skills that allow professional representation of Liberty University College of Osteopathic Medicine to a variety of business and community customers and associates.
• Demonstrated strong organizational and clerical skills, having knowledge of administrative and clerical procedures and systems such as Microsoft Office, managing files and records, transcription, designing forms, and other office procedures and terminology, and the ability to prioritize work and meet deadlines.
• Excellent computer skills.
• Ability to interpret, adapt, and apply knowledge of guidelines, policies, and procedures in a variety of situations.
• Ability to contribute to a team environment and contribute expertise at appropriate times while recognizing each team members strengths and contributions.
• Use of “listen first" communication style to ensure that everyone is heard so the best decision can be reached.
• Excellent interpersonal skills, with the ability to show respect to their colleagues and to work in a collegial manner.
• Knowledge and sensitivity to critical and subtle issues which can potentially impact academic performance and wellness, particularly for students from culturally and socio-economically diverse backgrounds.
• Passion to ensure both academic success and overall personal wellness.
• Ability to maintain strict confidentiality in accordance with FERPA guidelines.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
• Exercise critical thinking, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Evaluate the return on investment of public relations, marketing, web and other efforts
• Active learning by understanding the implications of new information for both current and future problem-solving and decision-making needs.
• Systems analysis and evaluation to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes; identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Skilled negotiator, with the ability to positively persuade and influence behaviors.

Physical and Sensory Abilities

• Social perceptiveness, being aware of others’ reactions and understanding why they react as they do.
• Occasionally required to travel to local and campus locations.
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well lighted, and the noise level is moderate.

Driving Requirements

Use of one’s personal vehicle (or LU vehicles) is required for travel in the performance of the essential functions of this position. Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.

Target Hire Date

2025-11-07

Time Type

Full time

Location

Lynchburg - In Office