"Student Services Specialist (Admissions & Records) (Rising Scholars) (Part-time) - Norco College"

Student Services Specialist (Admissions & Records) (Rising Scholars) (Part-time) - Norco College

Position Title: Student Services Specialist (Admissions & Records) (Rising Scholars) (Part-time) - Norco College

Department: Admissions & Records (N)

College/Campus: Norco

Physical location: Norco

Employment Type: Part-Time (15 hours per week)

Position Length: 12-month

Salary Range: Grade J ($34.48 - $42.01 Hourly)

Is this position categorically (grant) funded? Yes (funded through 12/31/2028, year to year basis)

Work Hours: Monday - Wednesday: 12:00 pm - 5:00 pm

BASIC FUNCTION

Provides technical support in the audit, review, and processing of student applications within the Admissions and Records Department; areas of responsibility include, but are not limited to, documents related to instructor-initiated requests, enrollment, financial aid, student petitions, student activities, counseling, residency requirements, and transcripts; and maintains registration and student records.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned area supervisor. May provide lead direction to temporary staff and/or student workers.

CLASS CHARACTERISTICS

This classification is responsible for independently performing technical duties in the review, evaluation, and processing of student applications for admission to the District, eligibility/enrollment in classes and programs, and related opportunities/actions. Employees at this level exercise judgement and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the department.

Education and Experience:

An associate's degree and two (2) years of experience in reviewing, processing, and maintaining data; or an equivalent combination of education, training, and/or experience.

Knowledge of:

1. Methods and techniques of reviewing, evaluating, and assessing form and application data for completeness.
2. Application processing policies and procedures.
3. Methods and techniques of conducting research.
4. Business mathematics.
5. Methods and techniques of preparing routine correspondence.

Ability to:

1. Perform a diverse range of tasks in the intake, review, assessment, and processing of student records.
2. Work with students and departments to resolve record discrepancies.
3. Evaluate records and billing requests from students and determine appropriate course of action.
4. Apply applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
5. Maintain and update records within multiple automated systems.
6. Review and evaluate student eligibility status for various programs.
7. Prepare and submit student billing statements and refunds.
8. Prepare and maintain admissions and records documents consistent with mandated requirements.
9. Generate and distribute systems reports.
10. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
11. Independently organize work, set priorities, meet critical deadlines, and follow up on assignments.
12. Exercise independent judgment within general policy and procedural guidelines.
13. Effectively use computer systems, software applications relevant to work performed, and business equipment to perform a variety of work tasks.
14. Communicate effectively in the course of performing work tasks.
15. Establish, maintain, and foster effective working relationships with those contacted in the course of work.
16. Demonstrate clear evidence of sensitivity and understanding of the diverse academic, socio-economic, disability, and ethnic backgrounds of students, staff, and the community.
17. Provide efficient, high-level customer service to the public, vendors, contractors, and District personnel.

Licenses and Certifications:

None.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting... (full details as in text)

ENVIRONMENTAL CONDITIONS

Employees work in an office environment...

EXAMPLES OF TYPICAL JOB FUNCTIONS

1. Provides information and technical assistance...

CONDITIONS OF EMPLOYMENT

SALARY: ... (details on salary steps, holidays, vacation, sick leave, fringe benefits)