"Student Services Specialist"

Job Description

Salary
See Position Description

Location
Honolulu, HI

Job Type
Full-Time Temporary

Job Number
2025-02436

Department
Kapi'olani Community College - Office for Student Affairs

Opening Date
12/29/2025

Closing Date
1/13/2026 11:59 PM Hawaii

Position Number: 0079681T

University of Hawai‘i, Kapi‘olani Community College, Student Affairs, is seeking applications for the Student Services Specialist position.

Position Title: Student Services Specialist

Position Number: 0079681T

Location: Kapi‘olani Community College

Department: Office of the Vice Chancellor for Student Affairs

Date Posted: December 29, 2025

Closing Date: January 13, 2026, 11:59 PM HST

Bargaining Unit Code: 08

Pay Band: A

Reports to: Native Hawaiian Student Success Counselor

Salary: See Salary Schedules and Placement Information

Full Time/Part Time: Full Time

Temporary/Permanent: Temporary

Funds: Federal

Other Conditions: Position to begin approximately February 2026, pending position clearance, availability of funds, satisfactory performance, and program needs.

Introduction:

Native Hawaiian Career & Technical Education Program (NHCTEP) is responsible for providing support to ensure Native Hawaiian students who are pursuing degrees in Career Technical Education (CTE) programs to both graduate and find employment in their chosen fields. The Student Services Specialist is responsible for supporting the Kulia ma Kapi‘olani Project Coordinator, in coordinating the NHCTE program and working collaboratively with other APT and faculty employees who support Native Hawaiian student participation and success in CTE programs. This position provides direct support to the student beneficiaries and is critical to meeting grant reporting requirements for the U.S. Department of Education Native Hawaiian CTE Program.

Duties and Responsibilities

(Note: ** denotes essential functions)

• Provides administrative assistance to the Project Coordinator through direct student support, correspondence, record keeping, file maintenance, scheduling meetings, monitoring office supplies, managing activity and events calendar, and overall office organization
• **Assists with grant development, implementation, and evaluation, including supporting the preparation and submission of applications, drafting budgets and narratives, and conducting research on grant objectives.
• **Develops and maintains databases for program activities such as curriculum, student recruitment, enrollment, graduation, and attrition;
• Assists in analyzing and interpreting data to generate reports for evaluations and presentations.
• **In consultation with the Project Coordinator, helps organize and plan meetings, conferences, workshops, and training events, including developing agendas, identifying stakeholders, and managing registration.
• **Supports student outreach and recruitment efforts through program activities such as information sessions, career fairs, and community events.
• **Provides support by preparing correspondence, project management timelines, progress reports, and presentation materials; assists in gathering and analyzing information for the Project Coordinator.
• Assists in fiscal and procurement related program activities, including preparing and processing purchase orders, payments, travel requests, contracts, stipends, and related documentation in compliance with agency, federal, state, and UH policies.
• Supports monitoring of project budget information, expenditures, and financial statements;
• Assists with the creation of financial spreadsheets, audits, reconciliations, and monthly invoices to ensure compliance with funding agency requirements.
• Helps track and prepare documents related to funding and account NTE dates, changes, and extensions.
• Provides assistance in monitoring financial data within KFS and RCUH systems to support compliance with OMB Uniform Guidance and sponsoring agency requirements (Alu Like, Inc. and U.S. Department of Education).
• Assists with developing and implementing metrics, gathering information to analyze trends, and assessing program outcomes; contributes to program modifications and enhancements as needed.
• Supports project coordinator with generating and edits reports, agendas, letters, and documents (e.g., quarterly reports) requiring specific formatting.
• Keeps current with University policies, procedures, regulations, directives, and applicable state and federal requirements.
• Duties may include evenings and weekends as needed.
• Other duties as assigned

Minimum Qualifications

• Possession of a baccalaureate degree in Business Administration, Public Administration, Social Sciences, Humanities, or related field and 1 year of progressively responsible professional experience with responsibilities for student services or related work; or equivalent education/training or experience.
• Functional knowledge of principles, practices and techniques in the area of Student Affairs and Student Support demonstrated by knowledge, understanding and ability to apply concepts, terminology.
• Functional knowledge and understanding of federal and state laws, rules, regulations and theories and systems associated with Student Affairs and student support.
• Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the area of Student Affairs.
• Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
• Demonstrated ability to operate a personal computer and apply word processing software.

Desirable Qualifications

• Possession of a Master's degree in Business Administration, Public Administration, Social Sciences, Humanities, or related field.
• At least one (1) year of professional work experience with post-award administration of federal contracts and grants.
• At least one (1) year of professional work experience in financial management at a university setting.
• Familiar with the Kuali Financial System (KFS), Research Corporation of the University of Hawai‘i (RCUH), eTravel, myGRANT, and/or other University of Hawai'i systems.
• Demonstrated ability to interpret state and federal regulations and mandates, specifically as they apply to the fiscal matters, procurement, grants, and contracts to ensure compliance.
• At least one (1) year of professional work experience in extramural funded activities, grant program support, evaluation, budget management, and report writing.
• Evidence of commitment to Kapi‘olani Community Colleges vision of positioning itself as a model indigenous serving institution whose graduates strengthen the social, economic, and sustainable advancement of Hawai‘i and the world.

To Apply:

Click on the "Apply" button on the top right corner of the screen to complete an application and attach the required documents. In addition to the Application, applicants must attach the following:

1. Cover letter;
2. Resume;
3. The names and contact information (telephone number and email addresses) of at least three professional references; and
4. Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant.
   * Academic record/grade summaries will NOT be accepted
   * Diplomas and copies will NOT be accepted

Inquiries: Kapi'olani Community College HR Department, kapcchr@hawaii.edu