"Student Services Technician - Substitute/Temporary"

Student Services Technician - Substitute/Temporary

Salary: $27.20 Hourly
Job Type: Temporary
Job Number: 55
Closing: Continuous
Location: Rocklin, CA
Division: Student Services

Description
Sierra College is requesting TEMPORARY APPLICATIONS be submitted for a short term/temporary Student Services Technician pool for all Campuses. When a position becomes available, the Supervisor will pull applications from the pool and schedule interviews from there. Applications submitted to this pool will be kept on file for one year. These positions will be part time or full time depending on need but will last no more than 175 days.

Under general supervision of assigned manager, performs a variety of technical duties in support of assigned student services program area including admissions and records, assessment center, counseling, financial aid intake and data entry, EOPS, DSPS, international students, transfer center, tutoring center, or other program area; provides students, staff, and others with specialized information, training, and assistance related to area of assignment; and performs other general program support and clerical assistance duties in support of assigned program area.

Examples Of Functions and Tasks

REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

1. Performs a full range of technical, program support, and clerical duties in support of assigned student services program area; relieves manager(s) of administrative details including researching and resolving problems related to area of assignment.
2. Participates in planning, organizing, and coordinating assigned program activities and student services; assists in the development and implementation of revised/new procedures including those to ensure efficient day-to-day operations of assigned area.
3. Serves as point of contact with students, prospective students, staff, and the general public regarding departmental services; provides technical information and assistance regarding area of assignment; explains program applications, policies, procedures, requirements, and restrictions; develops promotional and informational materials for distribution on and off campus; maintains assigned resource material and library.
4. Verifies and reviews materials, applications, records, files, and reports for completeness and conformance with established regulations and procedures; applies applicable policies and procedures in determining completeness of applications, records, files, and reports; collects and processes appropriate information.
5. Compiles and tabulates statistical data; compiles information from various sources and prepares appropriate forms, schedules, and reports; lists, abstracts, or summarizes data; inputs and reviews data and prepares special and periodic reports related to an assigned project and/or program area including state and federally mandated reports; verifies accuracy, completeness, and compliance to rules, procedures, regulations, policies, and other mandates.
6. Establishes and maintains records including student records; maintains complex, interrelated filing systems that may include confidential files; collects, compiles, and records narrative, statistical, and financial data and other information; researches and verifies information as requested.
7. Plans, organizes, schedules, and conducts orientations, workshops, seminars, class presentations, tours, meetings, and other activities related to assigned program area; arranges and confirms speakers; reserves facilities and makes other necessary arrangements.
8. Utilizes various computer applications and software packages; maintains and generates reports from a database or network system; utilizes electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments.
9. Coordinates communication and activities with other District departments and personnel, educational institutions, governmental and private agencies, and the public.
10. Performs a full range of clerical and administrative duties in support of program operations; assembles files and duplicates materials; composes and prepares office correspondence, materials, reports, forms, brochures, presentations, handbooks, manuals, and consumer information; answers phones, refer callers, and take messages; maintains and orders supplies.
11. Maintains current knowledge and learns new state and federal laws, rules, and regulations pertaining to area of assignment; reviews updated or new technical instructions or references; attends seminars, conferences, workshops, and other training sessions; assists in providing training and direction to others regarding changes and new regulations including creating and disseminating new instructions.
12. Provides assistance to and backs up co-workers and other staff within the assigned area as necessary.
13. Trains and provides work direction to assigned student workers and temporary help as assigned.
14. As applicable, determines program eligibility and prepares needs analysis; reviews and processes applications for students; registers students for programs; monitors progress of students.
15. May perform a variety of general clerical accounting duties related to various financial processes.
16. Performs related duties as required.

Minimum Qualifications

Education/Training:
Equivalent to completion of the twelfth grade supplemented by college level course work in business administration or a related field.

Experience:
Two years of increasingly responsible clerical and program support experience preferably in a student services area of an educational institution involving frequent student contact.

License or Certificate:
Possession of, or ability to obtain, a valid driver's license may be required for some positions.

Knowledge of: [list as in text]

Ability to: [list as in text]

PHYSICAL DEMANDS AND WORKING ENVIRONMENT [summary as in text]

Supplemental Information [college info, equity statement]

To apply, visit https://www.schooljobs.com/careers/sierracollege/jobs/2901174/student-services-technician-substitute-temporary