"Student Success Coach"

Student Success Coach

Job ID: 294256

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

Job Summary

Provides guidance and counsels students on an individual or group basis regarding personal, social, academic, educational and career concerns. Connects students with appropriate campus resources to address their individual needs and concerns. Assists with program-specific workshops, events, and academic support initiatives. Serves on various program, department, college and/or university committees as required.

Responsibilities

KEY RESPONSIBILITIES:

1. Facilitates and conducts required student coaching in assigned area and completes coaching reports for each student meeting
2. Counsels, provides guidance, and connects students with appropriate campus resources to assist with questions, challenges, issues and/or concerns
3. Assists students in defining academic, personal, and career goals; supports students with building life skills; encourages co-curricular and/or extracurricular involvement; and facilitates leadership development
4. Researches and follows up on student concerns to ensure concerns have been addressed or resolved; provides crisis intervention as necessary
5. Assist in the development of customized student success programming
6. Conducts workshops and academic success events for students
7. Monitors student progression towards degree completion and graduation
8. Utilizes university systems to initiate/manage student campaigns, sends notifications, reviews pertinent student data, and examine file notes
9. Assists in tracking and analyzing key metrics to assess the impact of graduation coaching
10. Serves on program, department, college and/or university committees as assigned

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in related field

Required Experience
One (1) year of related work experience

Preferred Qualifications

Additional Preferred Qualifications
Working knowledge of Banner (Ellucian) and EAB Navigate preferred

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field

Preferred Experience
Experience working or teaching at an institution of higher education

Knowledge, Skills, & Abilities

ABILITIES
Able to utilize career and personality inventories
Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE
Knowledgeable in high impact practices, trends in advising, and general education requirements for degree programs
Knowledge of federal and state rules and regulations as they apply to financial aid

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.

Background Check

• Standard Enhanced
• Education