"Student Support Manager"

• Reference number: 26010
• Term: Ongoing, Full-time basis
• Remuneration: $161,241 to $168,919 pa (HEW9) (inclusive of $136,251 to $142,738 salary pa, 17% superannuation and 17.5% recreation leave loading)
• Location: Gardens Point (hybrid option available)
• Open to: current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.

Who are we looking for?

We are seeking a Student Support Manager to join Office of the Deputy Dean, Faculty of Science.

The Student Support Manager undertakes a leadership role in coordinating the provision of student services and administrative support for the Faculty’s academic programs. Specifically, the Manager will ensure that the Faculty’s student support, external professional accreditation and scheduling and planning functions deliver high-quality services to staff and students across the Faculty. This will be accomplished by providing strategic advice to the Deputy Dean and Associate Dean (Learning and Teaching), managing staff, and coordinating resources to achieve objectives.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

The Faculty of Science aims to explore the frontiers of our physical and digital worlds to drive innovation and develop solutions to complex, real-world challenges. We deliver distinctive programs in Information Technology, Mathematics and Science to meet industry demands for data-driven and technological solutions. Strong connections and long-standing partnerships with governments and industry enable us to address complex challenges though learning, teaching, research, and innovation. We facilitate learning that is delivered on campus, online and in the real-world through relevant and practical learning experiences..

What you need to succeed

1. Education, training and/or relevant experience equivalent to completion of postgraduate qualifications and extensive relevant experience.

2. Proven ability to lead and supervise cross-functional teams, ensuring consistent, effective customer service.

3. Demonstrated capability to lead staff through change, generate new ideas, evaluate systems and processes, and develop strategies and plans aligned with faculty goals.

4. Highly developed ability to communicate and build relationships with diverse stakeholders.

5. Excellent organisational skills, with demonstrated ability to work under pressure.

6. Demonstrated knowledge of and experience in using University information systems and an understanding of the principles of business process analysis and systems development.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions. 
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%. 
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super). 
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance. 
• Purchased Leave Scheme - up to 8 extra weeks. 
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms. 
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff  through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees. 

Explore more benefits of life at QUT.

Belong at QUT 

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers. 

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: Student Support Manager

Job opens: 16-Jan-2026

Applications Close: 22-Jan-2026 at 11.30pm

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