Student Support Specialist II - Physical Therapy

Hiring Department

Student Support Specialist II
Department of Physical Therapy
College of Health Sciences
University of Missouri - Columbia

Job Description

The Student Support Specialist II provides administrative and student services support within an academic department that houses the Doctor of Physical Therapy (DPT) and Fitness & Programming Management (FPM) degree programs. This position replaces a retiring staff member and is essential to maintaining established operations related to admissions, enrollment, scheduling, student progression, and program coordination. The role serves as a central point of contact for students, faculty, and staff and supports the day to day functioning of both programs.

Job Responsibilities:

• Provide front line administrative and student support for the DPT and FPM programs, serving as a primary point of contact for inquiries
• Coordinate admissions, enrollment, and student record processes, including cohort management, block enrollment, permission numbers, and graduation clearance
• Support accreditation, licensure, and compliance related documentation and reporting, particularly for the DPT program
• Assist with course scheduling, classroom reservations, exam logistics, and academic calendar coordination
• Maintain advising and communication workflows, schedule appointments, and respond to routine student requests
• Prepare verification letters, enrollment confirmations, and other required student documentation
• Support faculty operations including course evaluations, catalog updates, and reporting needs
• Supervise and coordinate student workers as assigned
• Manage routine operational needs such as supply ordering, space scheduling, and coordination with campus offices
• Perform other duties as assigned in support of departmental operations

Shift

Monday – Friday
8:00am – 5:00pm

Minimum Qualifications

A Bachelor’s degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

• Experience working in higher education, academic affairs, or student services
• Experience supporting graduate or professional programs and/or undergraduate degree programs
• Familiarity with student information systems (e.g., myZou), scheduling systems, or learning management platforms
• Knowledge of accreditation, licensure, or compliance related processes
• Strong organizational skills and ability to manage multiple tasks and deadlines
• Demonstrated customer service and effective communication skills
• Proficiency with Microsoft Office applications (Outlook, Word, Excel)

Anticipated Hiring Range

Anticipated Hiring Range: $17.05 - $23.37 per hour
Grade: GGS 007
University Title: Student Support Specialist II
Internal applicants can determine their current grade and university title by accessing the Job Information page through the Additional Employee Info tile in myHR.

Application Materials

Completed online application, cover letter, and resume are required.
Applications must be submitted on-line through the University of Missouri website: https://hr.missouri.edu/job-openings ***(search for Job Opening 59331)***.

Application Deadline

Applications will be reviewed until well-qualified applicants are identified to advance to the interview process.

Sponsorship Information

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.