Student Support Specialist - KEYS Program (Grant FT)

Job Details

Student Support Specialist - KEYS Program (Grant FT)

Position Title: Student Support Specialist - KEYS Program (Grant FT)

Department: Keystone Ed Yields Success

Campus: Main Campus

Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than October 10, 2025. The College cannot guarantee that application materials received after this date will be considered or reviewed. This is a grant funded position. Continued employment is contingent on sufficient future funding. This grant may be renewed.

Remote Work Option: Fully In-Person (May be subject to change)

Work Hours (for hourly positions): Monday - Friday 8:30 AM - 4:30 PM, Additional hours, including day, evening and weekend hours, may be needed to meet the needs of the department.

Salary Grade: Admin 12 - $46,390

Job Category: Administrators

Employment Type: Grant Funded Full-Time

Job Slot: g604

Job Open Date: 9/26/2025

Job Close Date: Open until filled

General Summary: The main purpose of the KEYS student facilitator is to monitor the progress of their caseload of students and provide the encouragement and support necessary to enable KEYS students to complete their course of study at CCAC.

Grant Summary: The Keystone Education Yields Success (KEYS) Program provides support services to improve the retention and degree completion rates of students receiving public assistance.

Requirements:

Education: A bachelor's degree in a related field (education, social work, counseling, disability studies).

Experience: Two years of experience in human service or in a post-secondary education institution serving diverse student populations.

Duties:

1. Using a coordinated caseload management model, facilitate student success and retention for students enrolled in the KEYS program.
2. Serve as a resource to help student develop a career specific education plan. Assist student to develop appropriate activities and additional hours to meet workforce participation rate (public assistance) during semesters and semester breaks.
3. Communicate with the student's County Assistance Office caseworker regarding supportive services and supportive service needs.
4. Coordinate college support and financial aid. Participate in student orientation.
5. Holistically support and monitor a students academic progress utilizing EAB Navigate.
6. Provide the Department of Public Welfare with essential information concerning the student's success.
7. Assist with the development and implementation of early intervention and retention programs. Maintain ongoing and scheduled contact with students.
8. Complete required data-entry and program related paperwork accurately and on time.
9. Compile information on program services, activities, and students. Maintain accurate, organized, completed, and detailed records and develop and maintain reports as required or assigned.
10. Attend meetings and conferences as assigned by Project Coordinator.
11. Perform other related duties as required or assigned.