"Student Support Supervisor"

Position Summary

Under the direction of the assigned administrator and in cooperation with program coordinators, plan, organize, and direct the operations of assigned programs.

Area of Supervision Expected:

• Programs and Centers:
  • Asian, Pacific Islander & Desi Americans (APIDA) program
  • BASE (Black Academic Success & Engagement) program
  • Pride Nest (Serving our LGBTQ+ student population)
  • Undocu-Falcons Center (Serving undocumented and mixed-status students/families)
  • ALMA Del Lago (Academic Latinx Multicultural Alliance) program
  • Puente Program

For a detailed job description for this Los Rios Supervisor Association posting click here.

Typical Duties

Typical duties of assigned programs/services may include, but are not limited to: plan, organize and direct the operations of assigned student and/or academic support programs for student success and overall program effectiveness; coordinate support services; establish and maintain accurate recordkeeping for assigned programs and appropriate agencies, which may include student eligibility, participation and progress; coordinate services in support of students taking classes, including in an online environment; train, supervise and evaluate assigned employees; participate in interviewing and selection new employees; ensure accountability and adherence to applicable laws, regulations, policies and procedures; prepare, monitor and maintain budgets and expenditures for functions and activities in accordance with District policies; develop and implement departmental procedures, forms, activities, and materials required for efficient operations of assigned programs; develop and conduct training and appropriate implementation for effective program operations and accountability; participate in program review and audits; assist with and/or prepare, maintain and monitor area/program funds, budget allocations, expenditures, and other related functions to ensure compliance with established guidelines; prepare and submit program and grant related plans, reports and other documents; interpret and apply complex procedures in diverse situations using independent judgment; respond to requests for information from students, employees and the public; build and maintain effective working relationships, working collaboratively with other college and district employee, faculty, administrators and agency representatives; coordinate assigned program workshops and events; administer disciplinary actions if necessary; may develop and maintain liaisons with, but not limited to, local high schools, area employers and local community-based organizations to provide enhanced opportunities for students; may oversee and participate in outreach and recruitment activities; may lead or serve on appropriate committees; perform related duties as assigned.

Assigned programs/services may include, but are not limited to, one or more of the following:

• California Work Opportunity and Responsibility to Kids (CalWORKs)/Temporary Assistance for Needy Families (TANF)
• Call Center
• Career Center
• Disabled Student Programs & Services (DSP&S)
• Extended Opportunity Programs and Services (EOP&S)/Cooperative Agencies Resources for Education (CARE)
• Library
• Online Support Services
• Open Learning Resources Labs
• Outreach
• Reading Writing Center
• Tutoring
• Veterans Resources Center

Minimum Qualifications

EXPERIENCE: Three years of increasingly responsible experience, including one year in a lead or supervisory capacity, in student services, academic support services, public services, community college and/or public agency program development, coordination and evaluation, or similar experience (the required lead/supervisory experience may also be used to meet this requirement).

EDUCATION: Bachelor's degree from an accredited institution; OR, an Associate's degree from an accredited institution AND two additional qualifying years of experience.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)

Education must be from an accredited institution.

Application Instructions

Before You Apply:

Follow the steps below to ensure your application is complete and ready for review. Applicants not following the guidelines below may be disqualified. Do not submit additional materials not requested or you may be disqualified.

Required Application Documents:

Applicants must submit the following

1. A Los Rios Community College District Application
2. Letter of Interest
3. Resume

Additional Instructions:

• Only information listed on the application and transcripts (if requested) will be used to verify Minimum Qualifications.
• Applications stating “see resume” will be disqualified.
• Applications missing any required documentation will be disqualified.