Supervisor Scheduling/Telecommunications (Remote) - Neurology

Scheduled Hours

40

Position Summary

Position responsible for the general maintenance of the Master Schedules in IDX System and acts as department liaison for after hour advisory service.

Job Description

Primary Duties & Responsibilities:

• Handles incoming calls to departments centralized appointment scheduling lines.
• Communicates changes to physician master schedules with the department of Surgery.
• Updates scheduling protocol and manual as needed.
• Monitors ACD reports daily.
• Manages staffing, personnel issues, reporting and planning.
• Assists with front desk duties in clinical practice as needed.

Working Conditions:

Job Location/Working Conditions
Normal office environment.

Physical Effort
Typically sitting at a desk or table.

Equipment
Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Computerized Appointment Scheduling (2 Years), Managerial (1 Year)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Communication, IDX, Interpersonal Communication, Multitasking, Organizing, Workload Prioritization

Grade

G09

Salary Range

$45,600.00 - $75,300.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.