Supervisor, Undocumented and International Support Services
Supervisor, Undocumented and International Support Services
Salary: $94,250.19 Annually
Job Type: Full-Time
Job Number: 2526-00037
Closing: 1/25/2026 11:59 PM Pacific
Location: Rocklin, CA
Division: Student Services
Description
Sierra College has committed to foundationally re-engineer its programs and services using Guided Pathways to increase student achievement, ensure student equity, and effect timely goal completion. Under administrative direction of the Program Manager, Student Engagement or assigned administrator, the Supervisor of Undocumented and International Support Services serves as a member of the District's management team to provide leadership, facilitate and deliver student engagement and support services, and to coordinate and perform related work as required.
The Supervisor of Undocumented and International Support Services performs a full range of administrative, programmatic, and technical duties and services in support of international, undocumented, and immigration-impacted students who are interested in or are attending Sierra College.
The Supervisor oversees and coordinates assigned functions, activities, and services of the Undocumented Student Center, as well as participates in the daily activities of providing international, undocumented, and immigration-impacted students with specialized information, assistance, support, connections, referrals, and training. The Supervisor also partners with campus stakeholders and community organizations to: provide resources and deliver services for undocumented and immigration-impacted students; effect a student-centered support ecosystem; maximize international, undocumented, and immigration-impacted students' access to all available support services; and, promote student equity, success, retention, and completion by removing structural and systemic barriers to degree and credential attainment. The Supervisor effectively engages in partnership development, grant management, and reporting duties in support of the Undocumented Student Center and international students, and the position requires maintaining currency regarding topical issues, emerging strategies, best practices, legislation, and local, state, and federal policies related to international, undocumented, and immigration-impacted students. As part of a comprehensive Student Services team, the Supervisor also coordinates student engagement or basic needs events, performs related services, and provides oversight for center operations, as needed.
Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students, and values the rich diverse backgrounds that make up the campus community. The Supervisor Undocumented and International Support Services must demonstrate a profound understanding of successfully supporting individuals with varying and diverse backgrounds, including persons with disabilities, various gender identities and sexual orientations, individuals from historically underrepresented communities, and other groups. The Supervisor of Undocumented and International Support Services will effectively ensure the District develops and provides strategies for undocumented and immigration-impacted student success, as well as proactive, student-centered practices and policies committed to eliminating equity gaps.
Examples Of Functions and Tasks
REPRESENTATIVE FUNCTIONS:
- Coordinates and provides key resources, essential activities, proactive support, and holistic services associated with the entire student journey for international, undocumented, and immigration-impacted students (including students from mixed status families).
- Assists prospective undocumented students and students from mixed status families through the entire onboarding experience, whether in person or virtually, including the completion of admissions/financial aid applications, the navigation of campus technology platforms, and enrollment processes.
- Collaborates with Admissions and Records and other Student Services areas to assist with the onboarding and continued enrollment and support of international students.
Minimum Qualifications
Experience: At least one year of experience working in a social service environment, a community service organization, a community college or educational institution, or related position.
Education: A Bachelor's degree from an accredited university, preferably in social work, sociology, education, or other related field, and
License or Certificate: Valid California driver's license and a safe driving record to drive a District or personal vehicle.
Knowledge of: Pertinent federal, state, and local laws... (lists)
Ability to: Coordinate, oversee... (lists)
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work is performed primarily in a standard office setting...
Supplemental Information
WHY SIERRA? One of Aspen Institute's Top 150... (benefits list)
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