"Senior Assessment and Results Officer"

Bedford Park / Kaurna Country

Full time

JR0000010840

Position Details

• Continuing Position | Full-Time
• Higher Education Officer Level 6 | $86,737 - $92,481 p.a.
• Location: Bedford Park / Kaurna Country
• View Position Description

About the Role

Flinders University is seeking a highly skilled Senior Assessment and Results Officer to play a lead role in providing specialist support on all academic progression related matters.

As a Senior Assessment and Results Officer, you will act as a subject matter expert to ensure students and staff are provided with accurate operational support relating to assessment and examinations, results entry, managing student progress, and prizes and awards processes.

In this multifaceted position, you will also:

• Interpret and analyse policies, statutes, regulations and administrative procedures relating to progress and assessment, particularly for complex cases.
• Create and manage examination timetables, including the collection of examination papers, venue management and supporting the arrangement of alternative assessments.

About You

With your well-developed solution-orientated approach to customer service, you will provide positive resolutions to complex and sensitive matters regarding exams, results, and academic progression to students and staff.  Your excellent organisational and problem-solving skills will allow you to prioritise tasks and feel at ease when working within a fast-paced and constantly changing environment. Furthermore, your strong oral communication and interpersonal skills will facilitate the development of positive relationships with both internal and external stakeholders.

To be successful in this role, you will also demonstrate:

• Well-developed written communication skills including data management skills and the ability to create reports for a broad range of stakeholders.
• General knowledge of University best practice to advise on routine assessment matters and complex case management support.
• We welcome applications from individuals with senior experience in the education sector, student support services or have demonstrated transferrable skills in policy interpretation or operational support.

About Student Administration Services

Student Administration Services operates under a university wide matrix services model. SAS teams are integrated within each of the six colleges, along with the front-end student service hub (Flinders Connect) and university-wide administration services to provide support across the student lifecycle, from admissions through to graduations.

The suite of services that the SAS unit delivers are crucial to the student experience. These services act as the scaffold around the learning experience. In a world of increasing choices and options for students, service excellence is non-negotiable. In SAS, we understand that improving the student experience requires a holistic, one team approach.

The SAS team also likes to have fun and we celebrate our successes. Although spread across colleges and campuses, we take time to come together and build relationships across teams. Social activities, training and development sessions, communities of practice and staff led projects support engagement and provide opportunities to extend our understanding of the University and its environment. We make administration fun! 

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options
• Flexible working arrangements
• Wide range of professional development activities and services
• We embrace diversity and promote equity and inclusion for all students and staff
• Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).
• Work from an office situated within Flinders Medical Centre among a diverse variety of people including students, academics and senior leadership.

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Prescribed Conditions for Employment

• A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.
• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy 

How to Apply and Information

• You are required to submit a Suitability Statement addressing the below four Key Position Capabilities of the position description.
• Experience supporting assessments, examinations and student progress, including developing examination timetables and related timelines, venue management, examination papers, invigilation services, alternative examination arrangements and interstate/overseas examinations.
• High-level of organisational, time and workload management skills, including demonstrated ability to make decisions, establish priorities and manage complex workflows, particularly in situations with non-negotiable deadlines.
• Demonstrated significant judgement and problem-solving skills including the ability to interpret and apply policies and procedures.
• Well-developed written communication skills including data management skills and the ability to create reports for a broad range of stakeholders.
• For more information regarding this position, please contact Emma Widdison-Duke.
• Please see here for our Reconciliation Action Plan
• Please see here for our Indigenous Workforce Strategy

Certification

Applications to be submitted before 10.00pm:

12 June 2024At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.