Technology Support Specialist III

Position Summary

San Diego State University is seeking a highly skilled Technology Support Specialist III to provide senior-level leadership and technical expertise in audiovisual (AV) technologies, instructional systems, and learning environments across campus. This role leads the design, implementation, integration, support, and lifecycle management of complex AV and instructional technology systems that support teaching, learning, collaboration, and university operations.

Key Responsibilities:

• AV Systems Coordination & Implementation
  • Lead planning, coordination, and implementation of classroom modernization, AV refresh, and instructional technology initiatives across campus.
  • Develop and maintain campus-wide AV standards, governance practices, and design documentation to ensure consistency, scalability, and supportability.
• Advanced Technical Support & Systems Integration
  • Provide advanced technical leadership and tier 2-3 support for complex instructional, event, and enterprise AV technologies.
• AV Strategy & Lifecycle Planning
  • Develop and coordinate AV lifecycle strategies, including inventory management, replacement planning, refresh cycles, and sustainability initiatives.
• Service Delivery & Continuous Improvement
  • Support classroom and event readiness through proactive maintenance and service improvement efforts.