Q: What are the basic qualifications for the Ticket Services Representative role at Harvard A.R.T.?

The basic qualification is one year of experience in a box office environment using Tessitura or similar CRM database. Additional skills include basic Google Docs , excellent typing, attention to detail , strong written/verbal communication, problem-solving , and ability to multi-task. Interest in arts preferred. Explore more administration jobs at Harvard.

Q: What are the key responsibilities of this Ticket Services Representative position?

Key duties include processing ticketing transactions , maintaining accurate data in Tessitura database , handling phone/email/in-person patron inquiries, ticket exchanges, donations, and projects. Share policies for consistency and field questions on A.R.T. season. Additional: opening/closing procedures, assistive devices. See similar roles in higher ed admin jobs .

Q: What is the work schedule and employment type for this part-time Harvard job?

This is a part-time , fully benefited, 1-year term position at 25 hours per week . Schedule within Tue–Sun 11:00 am – 7:45 pm, with flexible overtime, early AM, nights, weekends, holidays per production calendar. Critical during runs; on-site only. Check higher ed career advice for work-life balance.

Q: Does this Ticket Services Representative job offer visa sponsorship or benefits?

No visa sponsorship . Comprehensive benefits include paid time off, medical/dental/vision from day one, retirement, wellbeing resources, tuition assistance, commuter perks. Union position (Hvd Union Cler & Tech Workers), salary Grade 049 . Pre-employment screening required. View benefits in admin roles .

Q: How does this role support Harvard American Repertory Theater's mission?

Reporting to Ticket Services Manager, you'll enhance customer satisfaction via accurate Tessitura management and patron support, aligning with A.R.T.'s innovative theater productions under Diane Paulus. Involves building security, events. Ideal for arts enthusiasts. Learn about Ivy League opportunities like this.

Q: What additional skills or physical requirements are needed?

Self-motivated with time management , team/independent work. Positive attitude, punctual. Can lift up to 35 pounds , participate in events (openings, rentals). Strong listener for inbound/outbound calls. Develop skills via higher ed career advice resources.

Question 1

What are the basic qualifications for the Ticket Services Representative role at Harvard A.R.T.?

Accepted Answer

The basic qualification is one year of experience in a box office environment using Tessitura or similar CRM database. Additional skills include basic Google Docs, excellent typing, attention to detail, strong written/verbal communication, problem-solving, and ability to multi-task. Interest in arts preferred. Explore more administration jobs at Harvard.

Question 2

What are the key responsibilities of this Ticket Services Representative position?

Accepted Answer

Key duties include processing ticketing transactions, maintaining accurate data in Tessitura database, handling phone/email/in-person patron inquiries, ticket exchanges, donations, and projects. Share policies for consistency and field questions on A.R.T. season. Additional: opening/closing procedures, assistive devices. See similar roles in higher ed admin jobs.

Question 3

What is the work schedule and employment type for this part-time Harvard job?

Accepted Answer

This is a part-time, fully benefited, 1-year term position at 25 hours per week. Schedule within Tue–Sun 11:00 am – 7:45 pm, with flexible overtime, early AM, nights, weekends, holidays per production calendar. Critical during runs; on-site only. Check higher ed career advice for work-life balance.

Question 4

Does this Ticket Services Representative job offer visa sponsorship or benefits?

Accepted Answer

No visa sponsorship. Comprehensive benefits include paid time off, medical/dental/vision from day one, retirement, wellbeing resources, tuition assistance, commuter perks. Union position (Hvd Union Cler & Tech Workers), salary Grade 049. Pre-employment screening required. View benefits in admin roles.

Question 5

How does this role support Harvard American Repertory Theater's mission?

Accepted Answer

Reporting to Ticket Services Manager, you'll enhance customer satisfaction via accurate Tessitura management and patron support, aligning with A.R.T.'s innovative theater productions under Diane Paulus. Involves building security, events. Ideal for arts enthusiasts. Learn about Ivy League opportunities like this.

Question 6

What additional skills or physical requirements are needed?

Accepted Answer

Self-motivated with time management, team/independent work. Positive attitude, punctual. Can lift up to 35 pounds, participate in events (openings, rentals). Strong listener for inbound/outbound calls. Develop skills via higher ed career advice resources.

Ticket Services Representative

Harvard University

Cambridge

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