Transfer Credit Evaluation Coordinator

Transfer Credit Evaluation Coordinator

Baylor University is seeking a Transfer Credit Evaluation Coordinator within the Office of the Registrar to provide critical team resources by sharing responsibility for academic records functions, with a focus on the evaluation of transfer credit and maintenance of related systems. In addition to primary administrative tasks related to transfer credit, this role is highly involved in projects to expand equivalencies and improve Baylor's overall transfer friendliness in partnership with Admissions and the Office of the Provost.

All applicants must be currently authorized to work in the United States on a full-time basis.

A hybrid work arrangement will be considered on a case-by-case basis.

A Bachelor's degree and one year of relevant work experience are required. Three years of relevant experience are preferred. A combination of education and experience will be considered in lieu of the degree requirement.

Preferred Qualifications

• Curiosity and enthusiasm for learning/developing expertise over time
• Attention to detail and quality control
• Comfort with technology and strong aptitude for learning new systems
• Ability to understand, analyze, and improve complex processes
• Strong communication skills
• Commitment to excellent customer service
• Respect for campus diversity and dedication to building an inclusive team environment
• High integrity, with particular regard to compliance and accreditation concerns (including but not limited to FERPA, Title IV financial aid, and upholding University academic policies)
• Flexibility to work on a mixture of repetitive tasks and novel problem-solving each day, depending on the day and season

Systems/Software We Use

• Banner (Ellucian) - Student Information System (SIS)
• TES & Transferology (CollegeSource) - transfer equivalencies
• OnBase (Hyland) - document management and workflows
• uAchieve (CollegeSource) - degree audits
• CIM & CAT (Courseleaf) - curriculum management and catalog
• Crystal Reports & Business Objects (SAP) - reporting from Banner and related database sources

What You Will Do

• Add transfer credit to each student's academic record in accordance with transfer credit policy, communicating with Admissions, academic units, and advising offices as needed to facilitate the transfer process
• Process credit by exam managed by the Office of the Registrar (CLEP and departmental exams)
• Make modifications to transfer course equivalencies based on approvals in the ECR (Equivalent Course Request) and CIM (Curriculum Inventory Management) systems or Provost's Office directives
• Maintain equivalencies for Credit By Exam (e.g., CLEP, departmental exams, AP, IB, A-levels), in collaboration with Admissions, departments, and the Provost's Office
• Review course content and sequencing to develop recommendations for new/updated equivalencies for TCCNS (Texas Common Course Numbering System), other state numbering systems, and other frequently transferred courses
• Contribute to the continuous improvement and effective implementation of transfer processes, policy, and communications
• As and needs dictate (varies widely by season), support the broader Academic Records team through activities such as: processing honors credit, petitions, or small degree audit updates; contributing to curriculum maintenance activities, degree certification/conferral processes, and special projects; solving problems related to students' academic records
• Respond to student and advisor questions related to current transfer credit equivalencies and policy
• Assist constituents with other general Registrar questions via email, phone, and in-person during assigned shifts; this currently includes 2 days/week in-office but is subject to change at any time
• Perform all other duties as assigned to support Baylor's mission
• Ability to comply with university policies
• Maintain regular and punctual attendance