"TRIO Program Assistant"

TRIO Program Assistant

Company: North Carolina State University

Job Location: Raleigh, NC

Category: Student Affairs and Services

Type: Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Department: 240405 - TRIO Pre-College

Location: Raleigh, NC

Essential Job Duties:
The Program Assistant supports the daily operations of the TRIO Collegiate Programs (Student Support Services, Student Support Services STEM, and Ronald E. McNair Scholars) and Pack Support Programs (1887 Scholars, First in the Pack, and Pack Promise). This role manages office workflow for six professional staff and a Director while providing excellent support to students, faculty mentors, and peer tutors.

Key Responsibilities:

• Welcome visitors, respond to calls and inquiries, and provide information to students and campus partners.
• Maintain student records and databases; track participation and prepare reports.
• Coordinate events such as graduate school tours, cultural activities, and learning opportunities.
• Process payroll, travel, and purchasing transactions; reconcile expenditures and P-Card statements.
• Support recruitment by organizing materials, uploading interviews, and entering assessment data.
• Assist with program outreach, communications, and collaboration across campus and the community.
• Collect tutor reports, track hours, and assist with resource staff documentation.
• Provide administrative support for course and program management, scheduling, and reporting.
• Gather and update student and alumni data for program evaluation.

If you are an organized, detail-oriented professional who enjoys helping others succeed and thrives in a dynamic, student-centered environment, we encourage you to apply-especially if you bring strong communication skills, technical proficiency, and the ability to work independently with flexibility and initiative.

Other Work/Responsibilities:

• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Minimum Experience/Education:
High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Required Qualifications:

• Office/Administrative Experience - Previous experience as an office assistant or secretary.
• Organizational & Communication Skills - Strong verbal and written organizational abilities.
• Self-Motivated & Independent - Proactive, able to take initiative, and work independently.
• Technical Proficiency - Skilled in MS Office Suite (Word, Excel, Access, PowerPoint, Publisher) and database management.
• Adaptability & Compliance - Able to follow federal/state guidelines and work flexible hours, including evenings and weekends.

Preferred Qualifications:

• At least 2 years experience, managing office operations, including scheduling, recordkeeping, and correspondence.
• Ability to maintain accurate databases, track participation, and generate reports.
• Processed payroll, travel reimbursements, invoicing, or reconciling expenditures.
• Strong verbal and written skills for interacting with students, staff, and campus partners.
• Skilled in MS Office or Google Suite; experience with databases, Gmail, or PeopleSoft

Required license or certification:

• N/A

Position Number: 00102101

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.