"TRIO Student Support Services"

TRIO Student Support Services

Simpson College

Location: Indianola, IA

Open Date: Jan 26, 2026

Description

Summary

Manages a caseload of approximately 70 SSS participants (first-generation, low-income, and/or disabled college students). Delivers required and permissible program services to participants through holistic, individual advising, college success courses, and group workshops. Recruits, trains, and supervises StormConnect Bridge Program Teaching Assistant.

Essential Job Functions

1. Promote student development, learning, advocacy, and success by providing academic, holistic, and developmental advising to SSS participants (70% annually)
   • Course selection assistance and graduation planning
   • FAFSA completion assistance and Federal Student Financial Aid information/education
   • Financial literacy counseling and education
   • Graduate school exploration and admissions
   • Individualized personal, career, and academic counseling and advising
2. Academic success skills/strategies/habits
3. Assist with planning, development, implementation, and delivery of all SSS programs, services, and events (10% annually)
4. Maintain accurate and updated student data, records, and files (10% annually)
5. Recruit, train, and supervise StormConnect Bridge Program Teaching Assistant (3% annually)
6. Support the department's academic support initiatives, including tutoring, teaching/developing curriculum for SSS courses (ENG 195, cohort courses) (5% annually)
7. Other responsibilities as assigned by program director (2% annually)

Qualifications

Required:

• Master's degree required in education related fields, higher education administration, guidance, or counseling (other fields considered with relevant experience)
• English teaching credentials
• 2+ years professional experience in education/teaching
• Ability to understand and meet deadlines while working in a multi-task-oriented environment
• Ability to maintain effective working relationships
• Interpersonal skills requiring above ordinary courtesy and tact are necessary to communicate effectively with students, colleagues, and external stakeholders
• Ability to be respectful and safeguard the confidentiality and privacy of student and personnel information
• Strong written and verbal communication skills
• Computer proficiency and technical aptitude with the ability to utilize a multi-system environment (utilizing Colleague, Excel and Microsoft Word)
• Ability to concentrate and pay close attention to detail

Preferred:

• Work experience in higher education
• Experience with: TRIO/college access programs, supporting underserved populations, personnel supervision, academic advising, curriculum design
• Succeeded in overcoming the challenges faced by students in the target population
• Experience with customer relations management (CRM) systems (Ex: Colleague)
• Lived experience consistent with TRIO student population (first-generation, low-income, or disabled)
• Knowledge of collegiate academic and financial assistance procedures

Application Instructions

Applicants should submit the following materials:

• Cover letter
• Resume
• Graduate transcripts (unofficial, acceptable)
• Three professional reference names and contact information

Review of applications will begin immediately and continue until the position is filled.

For more information and to apply, visit https://apply.interfolio.com/180625