"UTS - Temporary Deployment Technician"

Job Details

Posting Number: PG195352TM

Position Number: 48CBL04

Position Type: Temporary

Essential Job Duties: The Office of Information Technology (OIT) is seeking a Temporary Deployment Technician to support the Managed Desktop Service (OITMD). This role involves configuring and troubleshooting workstations (desktops, laptops, and supported devices), deploying operating systems and applications, and resolving technical issues both in person and remotely.

Key Responsibilities:

• Configure and image endpoints, deploy applications, and troubleshoot hardware and software issues
• Provide support for operating systems, applications, and basic networking
• Maintain accurate records of work progress using the call tracking system
• Deliver high-quality customer service and communicate technical information clearly to end users
• Collaborate with IT colleagues to ensure effective support and resolution of issues

Is Time Limited: Yes

If Yes, Appointment Length: 11 months, reoccurring

Job City & State: Raleigh, NC

Classification Title: Temporary-Technical/Paraprofessional

Working Title: UTS - Temporary Deployment Technician

Work Schedule: 35 hours a week within Core Business Hours (Monday - Friday; 8:00 AM - 5:00 PM)

Other Work/Responsibilities: Position will require 1-2 hours a week driving to support various units across campus.

Department Required Skills:

• Strong customer service skills
• Familiarity with Windows operating systems
• Willingness and ability to learn new technologies

Preferred Years Experience, Skills, Training, Education: Familiarity with macOS

Required License or Certification: n/a

Valid NC Driver's License required?: Yes

Commercial Driver's License Required?: No

Anticipated Hiring Range: $20/hr

Job Open Date: 07/31/2025

Quick Link: https://jobs.ncsu.edu/postings/221717