"Walk-in Learning Assistant (Part Time)"

GENERAL JOB SUMMARY:

The Learning Assistant (LA) supports learners' academic success and fosters a positive learning environment. The LA will work closely with learners to enhance instruction and provide individualized assistance. As a walk-in Learning Assistant, you will have regular scheduled shifts in the Learning Commons and/or Success Center locations. The availability will be Monday through Friday from 8 am to 5 pm.

UNIVERSAL CORE COMPETENCIES:

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
• Lead- regardless of title, through positive influence.

Responsibilities:

• Customer Service
• Assist with the front desk
• Perform various office clerical duties including filing, typing, scanning, maintaining copiers and other equipment, ordering supplies, sorting/distributing mail, etc.
• Provide subject matter support to learners as well as general study skills
• Serve as a mentor and role model for learners
• Promote a positive and inclusive learning environment
• Refer learners to appropriate resources and support services as needed
• Maintain accurate records of student attendance and participation.
• Lead small group study sessions and tutoring sessions.
• Provide one-on-one assistance to learners struggling with course concepts or small group assistance as needed in the Learning Commons
• Answer student questions and clarify course content.
• Assist with program activities and events.
• Schedule room resources as needed.
• Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

• Proficiency using Microsoft Office applications
• Demonstrate excellent written and verbal communication skills
• Regular and consistent attendance at work
• Exhibit a high degree of integrity and confidentiality
• Attention to detail and strong time management and organizational skills
• Willing to learn and adapt to new policies, programs, and technological innovations
• Be able and willing to represent the college positively with prospective, former, and current learners, clients, and the community we serve.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, and support and promote an environment that accepts differences.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Physical Demands: The position involves sitting often in an office setting (frequently 34-66%). Constant (67-100%) talking and listening to people in person, viewing a computer screen, and other types of close visual work. Occasional (10-33%) stooping, kneeling, crouching, reaching, standing, pushing, pulling, and lifting. Frequent (34-66%) walking, grasping and repetitive motion.

Internal Number: 5025449

Location: Main Campus, 6301 Kirkwood Blvd SW, Cedar Rapids