"Academic Advisor"

Job Description

Requisition ID:1067
Position Number:00001117
Employee Group:Faculty Association
Schedule:40 hours/week, 52 weeks/year
Compensation:Consistent with Faculty Association contract
Benefits:Full-time
Reports to:Associate Dean, Advising & Student Support
Posting Opens: 01/22/2026
Posting Closes: 02/21/2026

ESSENTIAL FUNCTIONS

• Provide proactive, personalized, and strategic academic and career advising for students regarding academic and workforces programs, degree and transfer requirements, and successful entry into a career field.
• Provide advising case management for assigned students that includes individualized academic planning, identification of potential obstacles and opportunities, and student development of decision-making skills that promote continued academic progress and success.
• Assist students to learn and apply skills that will help them to gather, organize, and use relevant information necessary to inform their educational, career, and personal development.
• Maintain clear and concise notes to document history of academic advice and engagement provided to individual students.
• Use campus technology and data systems to develop, implement, and evaluate outreach, identify gaps in retention and completion outcomes, and support initiatives that improve student success outcomes.
• Participate and contribute to the assessment of student learning outcomes and departmental effectiveness.
• Refer students to offices, services, and resources within the college and community as needed.
• Maintain knowledge of credit and non-credit programs offered at GRCC, potential career paths, graduation requirements, transfer program requirements, and related information to be able to appropriately advise students.
• Maintain expertise in the advising field.
• Support the development and implementation of community-based, college, and student service programs and initiatives to improve college access and enhance the student experience and institutional effectiveness.
• Maintain knowledge of transfer requirements and options to support students academic and career goals—supporting successful transfer and/or job entry related to advising assignment and corresponding academic programs.
• Monitor and maintain required records and data for student eligibility and awarding regarding corresponding support programs and service eligibility (e.g., Perkins grants, Accommodation requirements, Title III program and grant eligibility, etc.).
• Coordinate service alignment between student caseloads and other college staff, faculty, or departments such as learning accommodations, additional support service referrals, tutorial services, funding resources, etc.
• Understand enrollment criteria, processes, and prerequisites for curriculum
• Perform other duties as assigned.

JOB SPECIFICATIONS

Educational Credentials

• Bachelors degree required.

Work Experience

• One year of direct experience providing academic advising in a higher education setting or 3 years providing direct student services in a related area in a higher education setting required.
• Prior experience working with students from diverse backgrounds required.
• Bilingual English-Spanish preferred.

Skills

• Virtual meeting technology (Zoom, Google Meets)
• Able to utilize the various technology resources required for the job (including but not limited to G- Suite, EAB Navigate, Perceptive Content/ImageNow, PeopleSoft, and all Microsoft Office products).

Physical Demands

• Must be proficient in verbal, written, and interpersonal communication skills.
• Project a professional image including punctuality and good attendance record.
• Ability to ambulate around campus and sit for long periods and travel to off campus sites.
• Sitting or standing stationary for long periods of time.
• Heavy computer use for communication and documentation.

Mental Demands

• Demonstrated ability to work effectively with and respect diverse populations.
• Strong interpersonal skills and demonstrated ability to work as part of a team.
• Demonstrated initiative and problem-solving abilities.
• Ability to perform routine and unexpected duties with minimum supervision.
• Proven ability to provide excellent customer service to students and staff in a demanding work environment.
• Pronounced interest in helping and supporting students, staff, and the general public.
• Excellent organizational skills and the ability to prioritize and complete tasks in a timely manner.
• Ability to work under pressure while possessing mature judgment and flexibility in regards to interruptions.
• Must use good judgment in handling sensitive or difficult situations in a pleasant and professional manner.

Working Conditions

• GRCC will comply with any mandated health and safety requirements. Compliance information is available on ourpolicies website.
• Ability to work in a high traffic, indoor office environment.

BENEFITS

• Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
• Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
• Continuous Learning: Career development and educational opportunities.
• Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.

METHOD OF APPLICATION

GRCC is only accepting online applications for this position at https://www.grcc.edu/jobs. Submit a cover letter resume, and unofficial transcripts for full consideration.The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.