Academic Records Coordinator 00280

Job Details

Working Title: Academic Records Coordinator 00280

Role Title: Education Support Specialist II

Position Number: 00280

FLSA: Exempt

Appointment Type: Full Time

Departmental Objective

To support the “Students First” philosophy by providing exemplary service and support to facilitate the registration and matriculation of students and to promote the success of CNU students in achieving their goal of obtaining a college education.

Purpose of the Position

This position coordinates related activities associated with student degree, advising, and learner records; maintenance and verification of academic records; and data integrity of academic records. It interprets and communicates complex university policies and federal laws, such as the Family Educational Rights and Privacy Act. This position uses independent decision-making and problem solving within complex guidelines. It assists with activities associated with maintenance and retention of academic records in compliance with the Library of Virginia.

Knowledge, Skills, and Abilities Related to Position

• Knowledge of higher education and university policies and procedures
• Knowledge of higher education programs
• Ability to interpret, communicate, and apply regulations and legal statutes
• Ability to interpret and communicate complex policies, procedures, rules, and regulations
• Strong oral and written interpersonal communication skills
• Excellent organizational and time management skills
• Ability to function well in a high volume environment
• Ability to work independently with detailed information
• Ability and willingness to accept responsibility and work cooperatively with a diverse population
• Ability to exercise good judgment and decision making
• Knowledge of spreadsheet and database software
• Demonstrated teamwork/team building skills

Education, Experience, Licensure, Certification Required

Education: High school graduate or equivalent education/experience that equates to a high school diploma

Experience: Experience working with confidential or classified information; Experience working with detailed records and/or data (with a high degree of accuracy)

Additional Consideration(s)

Education: Bachelor’s degree or higher

Experience: Experience in an institution of higher education; Experience working with confidential academic records; Experience with SQL and CMS; Experience with Banner or other Student Information System databases; Experience with Microsoft Office Suite; Supervisory Experience