Academic Records Coordinator (ASC I)

Job Summary

Under the general supervision of the University Registrar and the Assistant Registrar of Academic Records, the position involves a wide range of moderate to complex clerical and technical assignments involving the processing of retroactive withdrawals, academic standing updates, student information updates, enrollment verifications, grade corrections, incomplete grade extensions, and other student record or grade related forms. This position provides customer service to faculty, staff, students, and the general public. The coordinator will also assist the Assistant Registrar of Records with incoming and outgoing electronic transcript processing.

Key Qualifications

• Ability to communicate clearly both orally and in writing and draft/compose correspondence and standard reports
• Excellent interpersonal skills at all levels with the ability to work effectively as part of a team and others both within and outside the university
• Learn and interpret a wide variety of complex policies and procedures and support the mission of the department, school, and university
• Independently organize and prioritize multiple work assignments and projects
• Use and quickly learn new office support technology systems and software packages

Education and Experience

Completion of a high school diploma, technical/vocational program or their equivalent combined with three years of general office experience