"Administration Officer"

PRIMARY DETAIL

Support the smooth operation of one of Macquarie University’s most dynamic sport and recreation facilities.

• Salary Package: $78,750 p.a., plus 12% employer superannuation, and access to a range of staff benefits
• Appointment Type: Permanent, full-time position (38 hours per week)
• Location: Wallumattagal Campus, North Ryde, Dharug land

Join the team at Macquarie University Sport and Aquatic Centre (MUSAC) as an Administration Officer, providing essential administrative support that helps deliver a high-quality experience for members, guests and staff. In this varied role, you will assist with member enquiries, financial transactions, data reporting and operational administration in a busy and vibrant environment.

THE ROLE

Our administrative team is a key function within our centre. As our Administration Officer you will:

• Respond to member queries and complaints including but not limited to memberships, billing matters, government vouchers and health fund receipts.
• Process a variety of financial transactions ensuring currency, compliance and accuracy.
• Process and report on membership data, venue utilisation and visitation statistics.
• Contribute to administrative process improvements and projects.
• Administer inventory and supplies, including uniforms and stationery.
• Provide confidential support to the MUSAC team as and when required.

ABOUT YOU (SELECTION CRITERIA)

To be successful in this role you need to have:

• Previous experience in an administration or customer service role,
• Excellent communication and interpersonal skills,
• Demonstrated skill and experience in Microsoft Office applications including database management,
• Strong data analytical skills,
• Excellent organisational and time-management skills,
• Excellent attention to detail,
• Working knowledge of Envibe CRM (highly advantageous)

Note: This role requires a criminal history check, a current First Aid and CPR certificate.

ABOUT US

Macquarie University Sport and Aquatic Centre (MUSAC) is a multi-purpose venue designed to help meet all the health, fitness and sporting needs of our members and guests. Our facilities include a 6-lane heated indoor pool, and an 8-lane outdoor heated Olympic-sized swimming pool. The centre features a fully equipped health club, group fitness classes, squash courts, gymnastics / aquatics programs and social sports.

Macquarie University Sport Fields operates 7 days a week, our facilities include 5 professional playing fields which accommodates a variety of events, stadium lighting, canteen and BBQ areas, and change rooms.

BENEFITS

• Complimentary Macquarie University Sport & Aquatic Centre gym access
• Ongoing education and professional development opportunities
• Paid concessional days between Christmas and the New Year
• Access to our staff wellbeing program and staff support services
• Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities
• Access to discounted corporate health insurance and employee flu shot program
• Salary sacrifice options
• Access to paid parental leave
• Full access to Macquarie University library (borrowing, printing, databases)