"Administrative Assistant (Reception) – UNSW Business School"

About us:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world (QS top 20) and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

UNSW Business School  is a leader in business education and research, recognised globally for excellence and innovation. Consistently recognised among the world’s top 20 business schools and a national leader in Australia, the school is home to nearly 20,000 students and a dynamic community of world‑class academics and professional staff.

Position Summary:

The Administrative Assistant (Reception) is responsible for providing proactive, practical and efficient administrative support to the UNSW Business School and supporting the front office of the Dean’s Unit, delivering an outstanding customer service experience for all visitors and clients. The role reports to the Deputy Faculty Executive Director supporting the UNSW Business School.

Skills and Experience Summary:

• Diploma or equivalent combination of qualifications and work experience.
• Sound organisational skills including ability to prioritise tasks and duties in order to meet deadlines.
• Excellent attention to detail and ability to provide effective customer service and support to clients at all levels.
• Advanced interpersonal, written and oral communication skills.
• Demonstrated capacity to work effectively in a team, preferably within a customer service environment.
• Proficient level of computer literacy with advanced skills in Microsoft Office applications.
• Demonstrated ability in the use and administration of online systems and databases.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit <https://www.jobs.unsw.edu.au/lifestyle-benefits>

How to Apply:

Please submit both a CV and a separate document (max 1-2 pages) addressing the Skills and Experience bullet points listed in the Position Description online via the application portal.

Applications close: Wednesday 8th April 2026 by 11:30pm.

A copy of the Position Description can be found on JOBS@UNSW.