"Administrative Coordinator, LGBTQ+ Center"

Job Description Summary

The LGBTQ+ Center is a part of the Division of Campus Life of which the Administrative Coordinator will be a valued member. The LGBTQ+ Center is a place where members of our campus can learn about the LGBTQ+ experience. This learning happens through educational programming, support, community building, and personal and professional development. Under minimal supervision, the Administrative Coordinator manages the daily operations of the office, while also overseeing all internal and external communication efforts. The role provides comprehensive administrative support, including logistical coordination, communications and general office oversight. The coordinator serves as the initial point of contact for the department, creating a welcoming and inclusive environment for all visitors. This position requires a proactive individual with strong organizational skills, excellent communication abilities, and a commitment to operational efficiency and effective outreach. The LGBTQ+ Center serves the entire WFU community and offers a variety of programs and educational offerings throughout the year, as well as special events, and maintains a lounge space that is open to all students.

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Please note, the priority review date for applications is Monday, 1/12/26.

Job Description

Essential Functions:

• Manages the daily operations of the office, including opening and closing; manages infrastructure (i.e., space, appearance, purchasing supplies, equipment, phones and voicemail, office calendars, etc.) and the event management system.
• Serves as the initial point of contact for the department, welcoming students, faculty, staff, and other visitors both in person and on the phone.
• Provides comprehensive administrative support to the department, including calendar management and logistical support for meetings and projects.
• Manages and facilitates events, coordinating with various departments, vendors, and the public.
• Develops and executes communication strategies for department events and initiatives, including the creation of printed materials, managing email lists, and updating social media and websites.
• Provides logistical support for departmental outreach programming and assists with coordinating educational events and initiatives.
• Educates visitors about the department’s services and other campus resources, serving as a knowledgeable and compassionate point of contact.
• Supports the development of student groups and coalitions, offering guidance on program development, communication, and implementation.

Required Education, Knowledge, Skills, and Abilities

• Associate degree plus three years of experience in office management or an equivalent combination of education and experience.
• General knowledge of office management procedures.
• Excellent written, verbal, and interpersonal communication skills, with a demonstrated ability to handle sensitive information confidentially.
• Strong organizational and planning skills, with a keen attention to detail and the ability to prioritize and manage multiple projects simultaneously.
• Proficiency in Google Office Suite and other relevant software, with the ability to quickly learn new systems.
• Demonstrated ability to exercise discretion and sound judgment, particularly when dealing with distressed individuals or sensitive issues.
• Ability to work independently and as part of a collaborative team.

Preferred Education, Knowledge, Skills, and Abilities

• Bachelor's degree from an accredited institution.
• Experience in higher education, particularly within academic or student-life units.
• Experience with and demonstrated sensitivity to working with students from diverse backgrounds and with complex support needs.
• Knowledge and demonstrated understanding of event management and program support within complex organizational structures, preferred experience in higher education.
• Demonstrated experience supporting students who may have complex support needs or needs around multiple topics.

Environmental Conditions:

• Occasional outdoor elements, such as precipitation and wind.
• Occasional noisy environments.
• Occasionally ascending or descending stairs
• Occasionally remaining in a stationary position, standing or sitting for prolonged periods.
• Occasionally moving about to accomplish tasks or moving from one worksite to another.
• Occasionally adjusting or moving objects up to 20 pounds in all directions.
• Constantly communicating with others to exchange information.
• Occasionally repeating motions that may include the wrists, hands, and/or fingers.

Additional Job Description

Time Type Requirement
Full time Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.