"Administrative Officer"

Job Description:

• Employment Type: Full time, fixed term until November 2027
• Remuneration: $88k 17% super + leave loading
• Location: Liverpool, NSW (on-site full-time role)

About UNSW: UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter.

The Liverpool Study Hub is a community-driven space designed for any current and future tertiary students, regardless of where they are studying, to support their academic journey into and throughout their tertiary education; offering study spaces, learning support and wellbeing services in their local community.

Why Your Role Matters: As Administrative Officer, you will provide effective day-to-day administrative support within the Liverpool Study Hub to ensure all services are provided efficiently to meet the operating needs of the Hub. This includes purchasing, onsite support, co- ordinating meetings, events, IT and equipment procurement and other administrative support as required.

As a newly established position within in the recently opened Study Hub, the Officer will contribute to the development and implementation of administrative processes and procedures to support the efficient management of the Hub’s operational needs.

Reporting to the Hub Manager, you will work in collaboration with Hub staff, UNSW teams and external partners to support the Hub in improving student experience in their community, by ensuring high-quality customer-service and efficient administrative services delivery for the space.

Your day-to-day will include:

• Undertaking administrative tasks including purchasing, record keeping, reconciling, as well as the coordination of meetings, events and programs.
• Managing in-person, phone and email mailbox of the Hub which requires responses to a range of inquiries by developing a thorough understanding of the activities of Hub policies and practices.
• Implementing recording keeping systems and maintaining databases and information lists, and updating information on websites and other communications channels
• Developing and improving administrative workflow systems of the Hub to support an efficient and student-centred service.

You Will Have: We’re seeking an experienced Administrator with the confidence to implement and maintain new administrative processes, a strong commitment to excellent customer service, and a positive, adaptable approach as the Hub establishes its place in the community.

You’ll hold the following skills & experience:

• Advanced time management, organisational and problem-solving skills, including the ability to meet deadlines.
• Well-developed interpersonal and written and verbal communication skills.
• Demonstrated experience providing effective customer service and support to clients at all levels.
• Highly proficient computer literacy with excellent skills in Microsoft Office applications.
• Ability to make sound judgements and work both independently and as part of a team.
• Demonstrated experience supporting and contributing to projects and initiatives.
• Advanced numeracy skills.
• Demonstrated ability to guide and supervise staff.

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW

Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply: Submit your CV & a succinct one-page cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) by Tuesday 24 March, 11:55pm 2026

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

Job queries contact: Katherine Molloy, Talent Acquisition Consultant
E: katherine.molloy@unsw.edu.au (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.