"Administrative Program Support 2"

JOB SUMMARY

The University of Connecticut Payroll Department seeks applicants for a full-time Administrative Program Support 2 position. This position will support the overall production of the biweekly payroll through the processing of payroll forms, providing customer service in the Main Office, and assisting Payroll Managers with the completion of various biweekly functions.

DUTIES AND RESPONSIBILITIES

Included but are not limited to:

• Supports the Student Payroll Manager and the Special Payroll Manager with the completion of employment transactions including hires, terminations and timesheet exceptions. Research causes for error messaging, resolves data discrepancies and communicates with department liaisons to resolve issues.
• Assists with various main office functions including screening incoming correspondences and taking appropriate action; providing quality customer service via phone, email and walk-ins, distribution of forms W-2 and form 1042-s; updating address’s in Core-CT and responding to verbal and written requests for information.
• Assists with reviewing and processing manual timesheets for sick time usage, including running audit reports, verifying balances, and ensuring time used is in accordance with applicable rules and regulations.
• Supports security tasks for the department across various Payroll systems. Examples of duties include but are not limited to fielding Core-CT access inquiries, assisting with Kuali Build workflow for HireRight (electronic I-9 system) requests, and establishing employee profiles within HireRight
• Communicates frequently with employees, hiring departments, the Office of the State Comptroller, Core-CT, and other state agencies to request or provide information, and to resolve discrepancies which may be complex in nature and require advanced knowledge of administrative functions
• Supports the NRA Taxation and I-9 Compliance Manager with duties such as auditing and processing Form I9’s (both on paper and in HireRight). Communicates with hiring departments and employees to obtain corrected forms.
• Performs related work as required.

MINIMUM QUALIFICATIONS

1. Bachelor’s degree in business/finance or related field, or equivalent combination of education and experience.
2. Two to four years of related experience in payroll, human resources, or fiscal environment.
3. Demonstrated knowledge of HR, and payroll processes.
4. Excellent interpersonal skills and written communication skills.
5. Ability to solve problems and regularly exercise sound judgement regarding operational and administrative procedures.
6. Demonstrated customer service skills.
7. Ability to manage time and deadlines, and juggle multiple competing priorities.

PREFERRED QUALIFICATIONS

1. Experience in higher education.
2. Experience with PeopleSoft HRMS and/or Core-CT.

APPOINTMENT TERMS

This is a full-time, permanent position. The University offers a competitive salary, outstanding benefits including employee and dependent tuition waivers at UConn, and a highly desirable work environment. Salary will be commensurate with the successful candidate’s background and experience.

Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Faculty and Staff Positions, Search #499425 to upload a resume, cover letter,and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on February 20, 2026.

All employees are subject to adherence to the State Code of Ethics, which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations.