"Admissions/Records Assistant I (TEMP ASSIGNMENT)"

Position Title

Admissions/Records Assistant I (TEMP ASSIGNMENT)

Special Instructions to Applicants

N/A

Our Vision for Social Justice

We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers. Our social justice work calls for employees who have a sense of social responsibility, interest in our community and world in which we live.

The intention of social justice work is to strengthen humanity by understanding that every person deserves the benefits of fully participating in our society and institutions.

Academic researchers have illustrated that crucial social justice principles are a compilation of equality, equity, diversity, inclusion, engagement, environmental sustainability and human rights. These complex principles are challenging to operationalize in higher education; yet we are steadfast in our diligence to forge ahead to advance this vital mission.

Community colleges are uniquely positioned to lead higher education in the work of social justice. Many of our students come from historically underserved and underrepresented backgrounds, students of color, students with recent immigrant histories, students from cycles of low income if not poverty, students from indigenous communities, and students from first-generation families.

The idea of promoting social mobility through education is unconditionally and uncompromisingly embraced by community colleges. This is an exciting role, and it comes with a heavy responsibility. Simply put, we need to create environments where our students achieve greater academic success, so much so that we close our persistent equity/opportunity gaps.

If you are committed to social and racial justice and if you are interested in joining a community dedicated to solving these inequities through education, please apply.

Recruitment Type:

Temporary/Hourly Assignment (Internal and External applicants)

Location

Diablo Valley College

Posting Number

0002047

# of Openings

multiple

Range

45

Salary

$16.66/hour

Position Status

Temporary

Overtime Status

Non-Exempt (eligible)

Position

Part-Time

If temporary, employment duration:

N/A

# of Hours Scheduled Per Week

30

Work Schedule By Day and Work Hours

Monday – Thursday 9:00AM – 4:00PM

Shift Differential %

N/A

# of Months

4

Non-work Periods:

N/A

EEO Job Category

Clerical/Secretarial

Employee Group

Classified

Department

D1003-Admissions/Records Office

Position Definition

To perform a variety of routine clerical duties in the areas of student registration and admissions and records.

Distinguishing Characteristics

Admissions/Records Assistant I – Positions assigned to classification are generally task focused and consistent on a day-to-day basis. Employees in this position may be required to provide general and specific information at a student service counter, as well as to perform general clerical duties. Admissions/Records Assistant II - Positions assigned to this classification are distinguished from that of Admissions/Records Assistant I by specialization in an area such as the interpretation or application of federal or District regulations. Admissions/Records Assistant, Senior – Positions assigned to this classification perform the more difficult admissions/records tasks and provide technical or functional supervision and assistance to less experienced personnel. Admissions/Records Assistant, Lead – Positions in this classification will help train and coordinate admissions/records personnel. Employees in this position serve as an assistant to the Director of Admissions/Records and provides on-going technical and functional lead supervision to the office staff.

Examples of Duties/Essential Functions

Duties may include, but are not limited to, the following:

Registers students into classes by accurately entering student and class information into the Enterprise Resource Planning (ERP) System.

Provides routine information to students, faculty and other departments regarding registration and admission procedures and other general information.

Receives admissions and enrollment forms; reviews for accuracy; processes applications.

Assists students in filling out forms; collects and records fees; monitors and processes incoming requests; assists students resolving transcript issues; sends transcripts to students and colleges.

Assists students with and processes online registrations, drops and additions; collects and accounts for money; issues receipts; closes out and balances cash drawer.

Prepares and runs basic reports.

Performs transactions to correct student academic records.

Collects, records, and logs subpoenas directed to the Custodian of Records.

Responds to requests from other educational institutions and agencies involving the verification of student status and records.

Updates and maintains a variety of data for completeness and accuracy.

Prepares routine correspondence and departmental materials; opens, processes and distributes incoming mail; maintains office supply inventory; establishes and maintains administrative files and records.

Answers phones, acting as the first point of contact, providing information on admissions, registration and student records.

Performs related duties as assigned.

Minimum Qualification-Education/Experience

EXPERIENCE AND TRAINING One (1) year of experience performing general clerical duties in a similar work environment, ideally involving student/public contact and/or admissions and records.

EDUCATION/LICENSE OR CERTIFICATE Possession of a high school diploma/GED or the equivalent.

Minimum Qualification-Knowledge Of

Basic business practices. Methods of cash handling and cash reconciliation. Communicate effectively, both orally and in writing. Modern office procedures, practices and technology/equipment Modern software applications (e.g. Microsoft Office Suite, etc.). Recordkeeping principles and procedures. Basic mathematics.

Minimum Qualification-Skill To

Skill/Ability to: Operate and enter data into a computer accurately. Learn to operate and enter data into an Enterprise Resource Planning (ERP) System accurately and quickly. Learn state and federal regulations, and District policies and procedures. Serve students, staff and colleagues in a helpful and professional manner. Adapt to changing circumstances and multi-task. Make mathematical calculations accurately. Keyboard with accuracy. Understand and carry out both oral and written instructions. Establish and maintain cooperative work relationships with those contacted in the performance of required duties. Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.

Minimum Qualification-Ability To

N/A

Desirable Qualifications

Experience with student record system or comparable databases

Experience using technology to assist students with applications, registration and other related activities

Demonstrated commitment to fostering and providing a student-focused customer service experience

Demonstrated understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.