"Assistant Director- Military Billing"

Job Details

The Assistant Director of Military Billing is responsible for managing all aspects relating to tuition assistance and veteran benefits payment processing. This role ensures accurate billing, timely processing, and compliance with institutional, federal, and state policies. This position will serve as the primary point of contact for students utilizing their tuition assistance.This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY, with the remainder of the days worked from home.

Duties and Responsibilities:The following duties and responsibilities, but not limited to, are expected:

• Prepare, submit, and reconcile Tuition Assistance (TA) billing for all branches of the U.S. military.
• Accurately process Tuition Assistance authorizations, adjustments, and payments in accordance with Department of Defense and institutional policies.
• Serve as the primary point of contact for students utilizing Tuition Assistance, providing guidance and support throughout the process.
• Communicate clearly and promptly with students regarding Tuition Assistance procedures, deadlines, and requirements.
• Process cancellations and returns of Tuition Assistance funding, including those governed by specific state regulations.
• Apply education benefits in compliance with U.S. Department of Veterans Affairs (VA) regulations.
• Manage and reconcile payments and refunds related to Veteran benefits to ensure full compliance with VA requirements.
• Perform other duties as assigned to support the needs of the unit and the students we serve.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires a Bachelor’s degree.
• Minimum of two years of experience working with billing/student accounts.
• Preferred experience supporting military and veteran students.
• Demonstrates a strong commitment to distance learning and higher education.
• Passionate about serving a diverse adult learner population.
• Highly organized and detail-oriented.
• Capable of meeting deadlines in a fast-paced environment.
• Demonstrates a strong commitment to serving a diverse student population
• Prior experience working with Federal/State regulations is not required, but preferred.

The hiring salary range for this position is $48,000.00 – 50,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting. Application Information

If you have problems with online submission, please call 518-608-8238.

Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

AA/EOE/ADA

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

Organization

Founded as Regents College in 1971 and chartered as a private, nonprofit institution in 1998, the College was renamed Excelsior College in 2001. Excelsior means “ever upward” in Latin, and it reflects the aspirations of our students and graduates.

Excelsior College is an accredited, recognized leader in removing obstacles to the educational goals of the adult learner. We provide efficient and affordable access to higher education through multiple avenues to degree completion.

An Adult Learner Focus

Excelsior College revolutionized adult higher education by recognizing learning wherever and whenever it occurs.

A leader in online and distance learning, Excelsior College awards degrees at the associate and bachelor’s levels in liberal arts, nursing, business, technology, and health sciences, and at the master's level in liberal studies, nursing, and business. Certificate programs are also offered by the Schools of Business & Technology, Health Sciences, Liberal Arts, and Nursing.

Customized Flexibility Makes the Difference

Students have educational paths that are as unique and diverse as they are. Detours and rest stops are a fact of life. Our committed, national faculty members, and caring, professional staff help working adults overcome barriers to achieving personal, professional, and academic success.

As a proven leader in the assessment and validation of student knowledge through the application of a rigorous yet flexible and individualized approach, we work with each student to discover how best to avoid back-tracking on their road to success.

Our Mission

Excelsior College provides educational opportunity to adult learners with an emphasis on those historically underrepresented in higher education. The College meets students where they are - academically and geographically, offering quality instruction and the assessment of learning.

A Pioneer in Distance Learning

We offer busy students around the world the advantage of both earning credit at a distance and applying previously-earned college-level credit toward degree or certificate programs.