"Assistant Director of Annual Giving"

Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine—strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.

Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a remote work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.

The Office of Annual Giving is a growing team that currently consists of 20 colleagues who provide annual giving services to the nine schools of the university, various departments, and several centers and institutes, totaling nearly 40 partners. These annual giving services include developing comprehensive and integrated direct response solicitation strategies that are optimal for each unit.

The Assistant Director for Annual Giving in the centrally-based Office of Annual Giving (OAG) reports to the Sr. Annual Giving Manager.

The Assistant Director serves as a strategic partner and service provider in a decentralized university and development environment, focusing primarily on growing donor participation, revenue, and pipeline in alignment with school-based and divisional goals. As a member of the liaison team within OAG, the Assistant Director will carry a portfolio of 3-5 programs and is charged with managing the day-to-day direct response strategy and tactics for those units. This role will review solicitation results and data in order to make recommendations to the units regarding direct mail, direct e-mail, phonathon, and digital & crowdfunding campaigns.

Key responsibilities:

• Working closely with members of the liaison team within OAG, this role will work with 3-5 assigned units to develop and implement a comprehensive annual giving strategy based on institutional and unit goals.
• Determine strategy for assigned projects and partner with the OAG Content and Marketing team to develop project deliverables and timelines.
• Meet regularly with unit partners to discuss year to date results, upcoming projects, and key unit initiatives.
• Proactively manage against institutional and unit goals, partnering with the OAG Data team to create meaningful reports that support data-driven decision making.
• Execute direct response campaigns. This includes an active role in email campaign set-up, scheduling, testing and deployment. Analyze and report on campaign performance, including insights and recommendations for improving results.
• Review data sets, develop and execute mail strategies. The Assistant Director will be assigned specific segments for management. They will be responsible for reviewing plans, data output, and packaging.
• Know the audiences of each segment through analysis of data for trends, habits, and characteristic that with strategic marketing, can develop or shift into upgraded donors, new donors or donors with consecutive giving.

Minimum Qualifications

• Bachelor's degree.
• Two years related experience.

Preferred Qualifications

• Three years related experience in direct mail and digital marketing for development and alumni relations, non-profit media and/or communications. Comfortable working in a complex, multi-divisional, results-oriented, fast environment.
• Ability to meet deadlines, establish priorities, set objectives, and achieve goals.
• Strong organizational skills and sound judgement around prioritizing many and sometimes competing obligations.
• Outstanding interpersonal skills with the ability to listen and respond appropriately to donor and staff inquiries and concerns.
• Excellent computer skills (Salesforce, Excel, PowerPoint, Word) and ability to learn new software as needed.
• Thrive in high-energy environments that often have short deadlines and shifting priorities.
• Have the ability to work independently as well as on a team.
• Ability to provide solid customer service while understanding the boundaries around confidentiality and protected patient information.
• Ability to prepare final analysis reports for key stakeholders that enable them to take action and make decisions based on discovered trends and facts.

Classified Title: Donor Relations Associate

Job Posting Title (Working Title): Assistant Director of Annual Giving

Role/Level/Range: ATP/03/PB

Starting Salary Range: Minimum: $46,200 - Maximum: $80,799 (targeted salary: $60,000; commensurate with experience)

Employee group: Full Time

Schedule: Monday-Friday, 8:30am-5:00pm

FLSA Status: Exempt

Location: Mount Washington Campus

Department name: 10001634-Annual Giving

Personnel area: University Administration