Assistant Director of Central Business Operations

Position Details

University of Colorado | Denver
Official Title: Business Services Assistant Director
Working Title: Assistant Director of Central Business Operations
FTE: Full-time
Salary Range: $102,496 - $113,286
Position #00652077 - Requisition #39949

Job Description

This position will lead the CU Denver Central Business Operations unit supporting administrative areas, working closely with human resources, budget, executive assistants and finance leaders across the organization, to build processes that support collaborative, effective and efficient work within the operational unit and with campus partners. This position is responsible for and leads the unit and work to ensure compliance with university, state, federal and departmental fiscal and budget rules, policies and procedures.

What you will do:

Customer Relationships:

• Establish and maintain strong working relationships with leaders of the Central Services Administration (CSA) and Academic and Student Affairs (ASA) areas served to ensure alignment, proactive communication, and clear understanding of operational and financial needs, including workforce planning, major procurements, and strategic initiatives.
• Collaborate with campus and University Subject Matter Experts, such as CU Denver Human Resources, Budget, Fiscal Compliance, Controller's Office, and CU System Procurement Service Center to ensure compliance and alignment with new and existing policies and procedures in the SME areas.
• Develop and implement communication strategies through website updates, emails and meetings to keep departments apprised on campus processes, incorporating relevant updates from Procurement, Financial Services and Budget where appropriate.

Process Development:

• Lead the development, standardization and continuous improvement of shared services processes and workflows to enhance the work and operational efficiency of the service delivery.
• Leverage data, reporting tools, and performance metrics to assess service effectiveness, including workload analysis, transaction types (journals entries, PETs, procurements, etc.) and turnaround times.
• Utilize data-driven insights to identify risks, recommend solutions, and implement process improvements and proactive mitigation with customer departments.
• Provide strategy and recommendations to unify disparate processes amongst the CSA and ASA teams.

Leadership:

• Lead, train and manage the Central Business Operations team, including collaboration on process enhancements, distribution of work, understanding of pain points, development of growth and training plans, and annual performance evaluations.
• Develop and support the team to excel within their existing skillsets and provide opportunities for learning and development of enhanced skills as needed to support the team.

Financial Administration:

• Provide oversight and management of procurement, expenses, travel, and associated contracts for administrative departments in CSA and ASA.
• Ensure purchase orders are kept current with funds and are closed in a timely manner.
• Review and approve (or delegate when necessary) travel reports, expense reports, and other invoices. Recommend efficiencies based on review and monitoring of contracts and spending patterns.
• Identify Payroll Expense Transfers (PETs) and Journal entries (JEs) as needed in compliance with internal and external policies and procedures. Work to identify if there are processes to reduce the need for these entries.
• Lead large scale procurement processes to assist department managers with competitive/sole source processes and any expenditures requiring purchase orders.
• As needed, serve as Approving Official for CSA or ASA department procurement card holders; monitor, allocate, and evaluate department's expense reports, department travel request forms in accordance with internal and external policies and procedures.
• Partner with Financial Services-Fiscal Compliance to provide training on policies and procedures to administrative departments.