"Assistant Director of Human Resources"

Assistant Director of Human Resources

Non-Unit Professional position, 37.5 hours/week

Campus Location: Danvers, Lynn and One Remote Day per week, after the first 90 days

Work Schedule: Monday - Friday; 8:30 am - 4:30 pm

SALARY: Salary range $82,000.00 - $90,000.00. The offered salary will be commensurate with experience and education but will not exceed the stated range. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.

At this time, the College is not providing sponsorships for Visas.

GENERAL STATEMENT OF DUTIES:

This role is responsible for leading key HR functions including employee relations, labor management, recruitment, and onboarding. Duties include investigating grievances, coaching supervisors and staff, supporting collective bargaining, managing recruitment and hiring processes, supervising HR staff, developing salary recommendations. Additionally, the role participates in the compliance committee, and provides backup leadership support within HR, as needed.

ESSENTIAL FUNCTIONS:

Employee Relations & Labor Management:

• Manages employee labor relations issues by serving as the grievance officer and investigator for employee issues/complaints that are outside of Title IX and the PAA.
• Provides 1:1 coaching and/or consultation for supervisors and employees on performance matters.
• Serves as a mediator for resolution of employee disputes.
• Works closely with the AVP of HR/Payroll, General Counsel, and state agencies to remain current on matters about collective bargaining as they affect the Community College System and NSCC.

Recruitment and Onboarding

• Assists in developing and leading recruitment and employee retention efforts, including facilitating search committee orientations.
• Develops and implements HR best practices associated with the lifecycle of talent acquisition/management.
• Ensures candidates are vetted in compliance with NSCC guidelines and procedures.
• Reviews job descriptions, candidate qualifications, M002, and M004s (employee classification data forms), and works closely with search committees.
• Develops salary recommendations for Non-Unit Professionals (NUPs) and reviews offer letters for other employee classifications, and ensures background checks are implemented.
• Reviews position vacancy reports prior to circulation and maintains records on recruiting activities.
• Tracks recruiting metrics to continually evaluate and refine search methods.
• Partners with hiring managers and search committees on job design, qualifications, and hiring processes.
• Coordinates with managers and team members on onboarding plans for each new hire.
• Conducts new employee check-ins at 30, 60, and 90 days.
• Assists with orientation and other onboarding activities by working with key stakeholders.

Professional Development

• Collaborate with the AVP of Institutional Belonging and Employee Development on programs to identify and develop training programs that emphasize proactive and positive relations across constituent groups.
• Makes recommendations to strengthen employee engagement and staff development initiatives.
• Assists in creating a work environment that reinforces NSCC's culture.

Other Duties:

• Serve on the College-wide Compliance Committee.
• In the absence of the AVP of HR/Payroll, approves timesheets and addresses and responds to HR issues and concerns.
• Serve as back-up for employee reporting and data requests.
• Other duties as assigned.

Note: This position serves as a Campus Security Authority (CSA) under the Jeanne Clery Act and is responsible for reporting Clery Act crimes and other safety concerns to the appropriate College officials.

SUPERVISION RECEIVED: Assistant Vice President of HR/Payroll

SUPERVISION EXERCISED: Talent Acquisition Specialist

Job Requirements:

• Master's degree in Human Resources Management, Labor Relations, Public Administration, or related discipline.
• Minimum of 5-7 years of progressive HR experience.
• Minimum of three (3) years of experience focused on managing grievance procedures, investigations, and employee complaint resolution.
• Minimum of two (2) years of leadership experience supervising professional staff.
• Experience working in a unionized environment and familiarity with collective bargaining agreements.
• Experience with full-cycle recruitment, onboarding, and retention strategies.
• Knowledge of federal and state employment laws, EEO/AA regulations, and HR compliance practices.
• Strong interpersonal, communication, and problem-solving skills with the ability to work collaboratively across departments.
• Excellent attention to detail and re well organized.
• Ability to exercise discretion and good judgment with confidential/sensitive material and information.
• Demonstrated ability to prioritize tasks, handle and follow through on competing assignments, and meet deadlines.
• Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment.

Preferred Qualifications:

• Experience in talent management and Applicant Tracking and Onboarding Systems.
• Proficiency in MS Office and Google Suites, HR/CMS.
• Prior experience in community college systems.
• Multilingual (especially Spanish, Khmer, French, Haitian Creole, Portuguese, or Arabic).