"Assistant Director of Orientation and Family Programs"

Job Summary

Reporting to the Director of Orientation & Family Programming (OFP), the Assistant Director of OFP is responsible for managing an exemplary program of new student orientation and transition programs designed to integrate students into the university community, promote retention, and facilitate academic success.

The Assistant Director of OFP will select, train, and supervise graduate students and undergraduate student staff. In addition, under the oversight of the Director of OFP, the Assistant Director will manage program budgets and be responsible for all OFP student communications and publications, including the utilization of communication software such as Slate, etc.

The Assistant Director will lead efforts to ensure accurate coding and tracking of student participation and survey administration in order to assess and enhance educational and developmental programming for incoming students and their family members while maintaining the high-quality delivery of important transitional services. The Assistant Director will work closely with staff in Admissions, Student Affairs, Center for Academic Advising & Retention, Advancement & Alumni relations, and all of the university’s colleges. During peak orientation season (typically, the summer months of May – September), this position will include extended work hours and weekend assignments. Otherwise, the responsibilities of this position are generally carried out during normal working hours.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $60,301 (minimum) up to $65,000. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits-briefing/benefits/insurance/

Required Qualifications

1. Bachelor’s degree.
2. Two (2) + years’ in a college or university environment.
3. Demonstrated experience in working with new student orientation and transition programs.
4. Understanding of student development best practices.
5. Demonstrated ability to effectively develop and execute communications to a broad and diverse audience.
6. Ability to participate in evening and weekend events.
7. Ability to effectively manage multiple priorities, pay attention to detail and produce desired results.
8. Advanced computer skills to include: Microsoft Office Suite and SCT Banner (or equivalent).
9. Demonstrated commitment to fostering an inclusive environment built upon cultural humility, respect for equity and social justice.
10. Excellent interpersonal skills.
11. Excellent written and oral communication skills, and listening skills.
12. Ability to work effectively with students, faculty, staff and administrators.
13. Demonstrated organizational, project management and analytical skills.
14. Ability to carry out assignments independently and exercise good judgement.
15. Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public.

Preferred Qualifications

1. Master’s degree in Student Personnel Administration, Counseling, or related field.
2. Two (2) years of experience working with an orientation office.
3. Experience using customer relationship management system (CRM) such as Slate.
4. Supervisory experience
5. Membership or involvement in professional organizations such as NODA, NASPA, ACPA.
6. Bilingual (Spanish preferred).

Job Duties

Program Development and Administration

2. Assist in the development of New Student Orientation programs; examples include New Student Orientation, Welcome Week, and Winter/Spring Orientations.
3. Manage the planning, documentation, and implementation of New Student Orientation Programs.
4. Connects students with faculty, staff, and current students, and facilitates a series of programs to support students’ development and success.
5. Management of communications tools such as Slate, Mongoose, WordPress, Eblasts, online modules using Canvas or other resources, and on-campus programs.
6. Collaborates with key stakeholders on and off-campus to implement and maintain high-quality student-centered programs and resources.
7. Manage program budgets.
8. Utilize best practices in event management such as communication, risk management, event flow, learning outcomes to execute key behind the scenes administration of events.
9. Facilitate and negotiate contracts with outside performers and vendors.
10. Assist in the signature events for Family initiatives.

Percent of Time: 45

Communications

2. Assist in the design of all student communications based on specific populations and events.

Slate

• Manage events via the Slate system- including Slate registration and portals
• Manage all communications via the Slate system
• Copyright all communications via drip system and ad hoc on the Slate system
• Run various queries and reports via the Slate system

Website

• Manage, update, and format website based on the time of year and upcoming events
• Create content and language surrounding website

EagleSync/Social Media

• Upload all content for Welcome Week schedule on to the app
• Collaborate with campus partners for any particular requests
• Create and execute communication plan for PUSH notifications via the app

Percent of Time: 30

Assessment

2. Assist in the development of departmental goals and student learning outcomes.
3. Ensure timely and accurate data entry for reporting purposes. Ensure very high student and family participation in surveys. Assist in analysis of both data and survey responses, make recommendations as needed.
4. Monitors student participation tracking data.

Percent of Time: 10

Supervision

2. Directly supervises and mentors an undergraduate student(s) as the Orientation Coordinator(s)-spring quarter through late summer.
3. Directly supervises and mentors a team of approximately 25-30 undergraduate and graduate student staff members.
4. Oversees and develops all hiring/training/evaluation processes.

Percent of Time: 10

Committees & Other Duties

2. This position will serve on university committees as needed.
3. Engage in membership or involvement in professional organizations such as NODA, AHEPPP, and NASPA.
4. Perform other duties as assigned.

Percent of Time: 5

Salary Information

The salary for this position is $60,301 minimum salary up to $65,000. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date

03/02/2026

Closing Date

3/30/2026

Special Instructions to Applicants

Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/14504