"Assistant Director of Stevens Service Center for Operations"

Position Overview

The Assistant Director for the Stevens Service Learning Center manages program operations while helping to maintain the service learning program.

Responsibilities

• Manage day-to-day operations of the office
• In collaboration with office colleagues, develop, review, update, and implement protocols to ensure successful transportation of students to and from community partner sites.
• Manage the day to day transportation logistics.
• Assist with the hiring, training and management of student employees.
• Report on student service opportunities, outcomes and other relevant data to faculty and administrators.
• Assess and report on Stevens Center outcomes, using data and student feedback to guide continuous improvement and innovation.
• Oversee digital and operational functions, including scheduling systems, social media updates, and other online resources.
• Work in collaboration with the other members of the Stevens Center on office programming and in support of service learning students
• Performs other duties as assigned in support of the Division of Mission & Ministry

Qualifications

• Bachelor’s Degree required.
• Valid driver’s license
• Proven record of accomplishment of establishing and maintaining successful relationships within an organization and with its external partners.
• Demonstrate flexibility in prioritizing tasks and duties
• Ability to be self-directed and act collaboratively in order to achieve departmental and institutional goals.
• Ability to handle multiple projects simultaneously and meet deadlines.
• Ability to communicate effectively with students, faculty, staff, administrators and community partners
• Familiarity with Google Suites
• 1-3 years of work experience, working in higher education, nonprofit programming, community engagement, or a related field
• Experience with program implementation and evaluation

Application Materials Should Include

• Resume
• Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission and our values.

This position is subject to the successful completion of a criminal background check.

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building an accepting and respectful community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect, and can contribute to Merrimack’s Catholic and Augustinian mission. All candidates should describe in their application how they will foster a culture that supports our mission.

About Merrimack College

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,100 undergraduate, 2,500 graduate students and 50 doctoral students from 48 states and 63 countries. The College features more than 160 career-focused undergraduate, professional and graduate programs, all taught by exceptional faculty who are passionate about their subject and student success. The College has six schools: arts and sciences, engineering and computational sciences, nursing and health sciences, education and social policy, the Girard school of business and the graduate school of counseling and social work. The College’s suburban 220-acre campus is just north of Boston in North Andover, Massachusetts. Merrimack is a Master’s Colleges and Universities/Larger Programs (M1) institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up in the U.S. News & World Report’s ranking of Best Colleges, ranking 38th in the Regional Universities North category in 2026. Merrimack is a NCAA Division I athletic institution.

Merrimack College is an Equal Opportunity Employer.

Salary Range

$48,700 - $53,700