Assistant Director of Student Engagement and Support
Job Details
Assistant Director of Student Engagement and SupportJob ID: 295412
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus - Statesboro, GA Department Information Student Engagement and Support Job Summary Reporting to the Director of the Office of Student Engagement & Support, the Assistant Director plays a key role in supporting the operational, strategic, and assessment efforts of the office across campuses. This role supports day-to-day logistics, budget tracking, supervises professional and graduate-level staff, manages student-centered programming, and ensures alignment with the university's mission and strategic priorities. The Assistant Director is instrumental in leading data-informed efforts designed to enhance student engagement and success. This includes analyzing participation trends to identify under-engaged students, supporting outreach strategies that increase student connection to campus resources, and collaborating with sponsored student programs within the Organizational Effectiveness, Leadership Development, and Engagement (OELDE) division. The Assistant Director plays a key role in advancing student-focused efforts that promote belonging, retention, and holistic student success. Responsibilities
- Support the Director in coordinating office operations, timelines, and logistical processes across campuses
- Assist with tracking budgets, monitoring expenditures, and maintaining organized financial records for office initiative
- Collect, organize, and maintain student engagement data to support assessment and planning efforts
- Support the development and implementation of outreach and engagement strategies informed by participation data
- Translate data into summaries, reports, and presentations to support internal planning and stakeholder communication
- Assist with the planning, coordination, and evaluation of student engagement programs and initiatives
- Collaborate with campus partners to align engagement efforts and share insights related to student involvement
- Support supervision and coordination of graduate assistants and student staff, as assigned
- Contribute to the development of systems, processes, and documentation that support the office's growth and evolving priorities
- Support and the broader mission of the university
- Bachelor's Degree
- Two (2) or more years of related work experience
- Understanding of student learning and development theories
- Master's Degree
- Experience in community development
- Resume
- Cover Letter
- Two (2) Professional References
- Consistently exhibit engaging customer service
- Ability to support various constituencies served by the University
- Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
- Ability to support the execution of strategic plans and office initiatives
- Ability to supervise and develop professional and student staff
- Ability to collect, analyze, and use data to improve student engagement efforts
- Ability to manage multiple projects and prioritize tasks efficiently
- Ability to provide high-quality student support and guidance
- Ability to maintain confidentiality and respond appropriately to student concerns
- Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
- Demonstrated problem-solving and decision-making ability
- Proficiency with office software, communication platforms, and data tracking tools
- Familiarity with university policies, procedures, and student support practices
- Effective communication (verbal and written), organizational and human relations skills
- Strong written and verbal communication skills
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