Assistant Director, Residence Life

Location: San Antonio, TX

Regular/Temporary: Regular

Job ID: 13989

Full/Part Time: Full Time

Org Marketing Statement

The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 35,000 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property — for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UTSA Today or on X (formerly Twitter), Instagram, Facebook, YouTube or LinkedIn.

In 2024, the UT System Board of Regents authorized UT System to begin integrating UTSA and UT Health San Antonio into one unified institution, establishing a world-class university that integrates academic, research, and clinical excellence to build a profoundly impactful university of the future. Driven by a vision for growth and impact, this merger will expand capacity to offer robust undergraduate and graduate programs, attract top-tier faculty and staff, develop innovative initiatives, and elevate transdisciplinary research to address the evolving needs of the region.

Posting End Date: Applications will be accepted through 11:59 PM CDT on 09/29/2025. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.

Salary Range: Up to $70,000 annualized, commensurate with education, experience and qualifications.

Hours: up to 40 hours per week, exempt.

Required Application Materials: Resume and Cover letter are required.

Essential Functions

Job Summary

Serve as a member of the Department of Housing and Residence Life's leadership team. Responsible for the direction of an assigned functional area within the department, often working with internal and external stakeholders. Functional assignments are flexible and will be re-evaluated as needed. Assist with the development and delivery of a comprehensive year-round residential program that fosters the holistic development of students. Share in the management and supervision of Housing and Residence Life staff. Assist in the delivery of student success, student development, retention initiatives as well as crisis response and student conduct processes. Utilize student success and development theory to guide, maintain and develop new initiatives. Maintain the confidentiality of student information and the accuracy of student success data. Collaborate with various departments and campus stakeholders to implement programs, initiatives and support services.

Core Responsibilities

• Assists the Associate Director in the supervision, direction and support of Residence Life staff in the oversight, management and coordination of the residential program.
• Provides leadership for the annual recruitment, selection, and training processes for all assigned staff.
• Ensures the efficient and effective operation of the residential on-call system to manage after-hours situations impacting residential communities. Ensures the timely and effective communication of information to appropriate offices and personnel.
• Guides the identification of at-risk residents (academic, emotional, behavioral, wellbeing, etc.) and coordinates referrals to appropriate resources and agencies.
• Assists in the management of Residence Life budgets.
• Ensures the effective implementation of residential engagement, belonging, and leadership development initiatives that foster resident growth and development according to university priorities. Provides guidance and support to large-scale programmatic initiatives.
• Supports the implementation of high-impact practices designed to foster student academic success, development and retention.
• Supports the department's themed residential community program. Ensure collaboration with Student Success and Academic Affairs to foster the growth, success and strategic expansion of student success initiatives.
• Participates in residential assessment and continuous improvement initiatives. Work closely with and support departmental staff on projects and assessment efforts.
• Assists with the oversight of the residential conduct process regarding housing policy violations. Support the effective implementation of student conduct principles, practices and procedures. Serve as a hearing or appeal officer when appropriate or as designated. Ensure the timely completion and closure of cases, along with the accuracy of data and information in the incident management software. Assist with updating the resident handbook and department website to ensure the accuracy of information.
• Develops and maintains collaborative relationships with key stakeholders in support of residential program priorities and outcomes.
• Assists with the annual departmental goal planning and long-range planning process.
• Participates in the HRL Leadership On-Call team.
• Perform other duties as assigned.

Required Qualifications

• Master's Degree from an accredited institution.
• Two (2) years of full-time experience working in housing and residence life or related field.
• One (1) year of experience with student development, student leadership, or academic success initiatives.
• This position requires the ability to maintain the security and integrity of UTSA and its infrastructure.

Preferred Qualifications

• Two (2) years of experience with student development, student leadership, or academic success initiatives.
• Experience with supervision.
• Experience with student conduct systems.

Knowledge Skills, and Abilities

• Excellent verbal and written communication, organizational and analytical skills.
• Independent decision-making and problem-solving ability.
• Tact, diplomacy and discretion.
• Organizational and management skills.
• Commitment to customer service.
• Ability to multi-task and work in a fast-paced environment using time management principles.

Preferred

• Knowledge of student development, belonging, high-impact learning, leadership and assessment practices.

Additional Information

• UTSA is a tobacco free campus.
• This is a security sensitive position. Employment is contingent upon a successful background check.
• Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

Working Conditions

• Primarily office environment.
• Late night and weekend work as needed in support of the on-call system for on-campus emergencies and parent calls. Able to respond via phone or in person.
• Evenings and weekends during move-in, move-out and resident assistant training.

Physical Demands

• Sedentary work - routinely.
• Walking and standing - occasionally.
• Bending and stooping - occasionally.
• Repetitive hand motion - routinely.
• Typing/texting - routinely.
• Phone - make and answer calls and messages - frequently.

This position will be primarily located on campus. Travel and parking expenses are the employee's responsibility.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.