Assistant Hospitality Manager

The University Hospitality department isn't just about student catering. We have several outlets on campus all serving high quality food and drink options. As well as catering to students, we host large conferences and banquets. Our customers are as diverse as our food.

The successful candidate will have experience of striving for excellent standards of customer service and of providing team members with operational training. You will have significant front of house hospitality management experience and demonstrate the ability to effectively lead and motivate team members. You will have knowledge of relevant health and safety regulations and licencing laws and experience in financial, budgetary and variance reporting. You should also have excellent organisational skills, with the ability to manage multiple priorities in a high-volume environment.

• Manage the front of house operations in your area of responsibility and ensure that excellent customer service is delivered at all times.
• Ensure that procedures regarding financial control, Health and Safety, Licencing Law, HACCP and staffing are carried out within University guidelines.
• Maintain customer care and service standards and have an awareness of product knowledge and merchandising.
• Work with the Hospitality management team and undertake training to deliver projects that will develop food & beverage offering, management and customer service.

Flexibility is important and the role includes early morning, evening and weekend working on a 5 out of 7 days per week contract (36.5 hours per week).

This role is offered on a full time (36.5 hours per week) permanent basis. For an informal discussion about the role please contact Jane Hately on jh3809@bath.ac.uk, however please ensure that you submit your application through the university website.

This role is eligible for the Campus Services New Starter bonus (£1,000) and Campus Services Refer a Friend bonus.