"Credit Controller"

ARU London is seeking an experienced and meticulous Credit Controller to join our Finance Department. This position is pivotal to maintaining the University’s financial sustainability by managing student and commercial debtor accounts, ensuring the prompt collection of tuition fees, and safeguarding the accuracy of financial records. The successful candidate will provide a professional, student-focused service and contribute to the continuous enhancement of credit control processes.

ARU London is a dynamic and growing university committed to providing an outstanding student experience and delivering high-quality, career-focused higher education. With a diverse student community and strong connections to industry, ARU London prides itself on academic excellence, innovative teaching, and an inclusive environment that supports personal and professional development.

Key Responsibilities

The successful candidate will:

• Maintain accurate and current records of all student receivables, ensuring timely collection of tuition fees.
• Proactively contact students regarding overdue payments via email, telephone, and formal correspondence, implementing escalation procedures and arranging payment plans where necessary.
• Reconcile the accounts receivable ledger and resolve discrepancies promptly and accurately.
• Provide clear and professional advice to students on payment schedules, outstanding balances, and available payment options.
• Prepare regular management reports on debtor balances, aged debt analysis, cash collections, and bad debt provisions.
• Ensure adherence to ARU London’s credit control policies and support the continuous improvement of financial processes.
• Liaise effectively with colleagues in Finance, Admissions, and Academic departments to resolve fee-related queries and maintain accurate financial data across systems.
• Work on the Student Finance portal to ensure tuition fees are collected promptly and accurately.

To view the full Job Description please click here.

To apply for this role, please click on the 'Apply' button above (E: Matthew.Mullard@london.aru.ac.uk).