Attendant, Parking Enforcement

Job Title

Attendant, Parking Enforcement

Essential Job Functions

• Regulates parking in assigned lot restricting unauthorized vehicles and providing entry to authorized vehicles.
• Completes reports or forms required by department.
• Counts parked vehicles and holds required spaces for reservations
• Provides directions, parking alternatives and campus information upon request to visitors, students, staff and faculty.
• Prepare temporary permits as required for customers.
• Notifies Parking Services via two-way radio or telephone of need for Parking Enforcement Officer or of other problems such as mechanical failure and vehicle boot tampering.
• Watches assigned lot for suspicious activity and reports such to university public safety unit
• Checks permits to verify authorization and assist in identification of stolen permits.

Qualifications

Minimum Education: High school diploma or equivalent; experience in customer service preferred

Minimum Experience: One (1) year parking enforcement experience preferred

Licenses/Certifications: Must possess and maintain a driver's license.

Knowledge Skills and Abilities

• Knowledge of Parking Department regulations, policies and procedures
• Knowledge of relevant software applications including MS Office
• Proficient in use of email and internet.
• Excellent communication skills, verbal, written and interpersonal
• Good customer service skills
• Ability to prioritize work
• Must provide quality customer service