Business Process Administrator (BPA) - Human Capital Management (HCM)

Job Summary

The Workday Business Process Administrator (BPA) will play an integral role in designing, implementing, and maintaining Workday business processes and configurations in the Workday ERP system. The ideal candidate will bring a "system" view with expertise working with end users and technical team members to facilitate the design of business processes, and subsequently implement them within Workday. The Workday BPA engenders trust through their leadership and technical competence.

This position will work with equal effectiveness with Workday analysts, security, and peer administrators to ensure best practices are employed to meet the College's business needs. The candidate will demonstrate the ability to engage across every level, both inside and outside the college, in support of the College's contributions to the vibrancy, growth, and economic stability of Dallas County, for todays and future generations.

Required Knowledge, Skills, and Abilities

• Ability to provide technical competency in the design and configuration of Workday business processes. Preference will be given to candidates with demonstrated experience in Workday, and especially Workday as a HCM Business Process Administrator.
• Ability to operate from the tactical to strategic levels.
• Able to identify, troubleshoot, and resolve issues related to Workday functionality in a timely manner with little to no oversight.
• Able to collaborate across the business to understand requirements, configuration, and testing of Workday solutions for varying business problems including business process updates, custom validations, condition rules and calculated fields to optimize the use of Workday.
• Demonstrated success working with diverse communities.
• Able to conduct proactive continual improvement activities and measures within supported business organizations.
• Able to lead and facilitate quarterly testing and college release cycles for Workday's bi-annual release process.
• Can lead and drive the implementation of new Workday modules.
• Demonstrate a passion for continual improvement of business process and technology.
• Experience working in Agile, Lean environments.
• Must have excellent analytical and problem-solving skills.
• Must be self-motivated with the ability to manage initiatives, themes, and epics to completion.
• The ability to develop collaborative relationships with internal and external constituencies within the Dallas College community.
• Must be comfortable working in a fast pace and frequently changing environment.

Minimum Qualifications

• Associate degree and four (4) of technical experience in Workday, or a Bachelor's degree, plus 2+ years of BPA related work experience in Workday.
• Official transcripts will be required.
• Demonstrated experience in a similar role - developing and implementing business processes in Workday.
• Work hours may extend beyond the regular, Monday-Friday, 8:00 a.m. - 5:00 p.m. workday, including weekends and holidays to provide immediate support due to system failures on a 24/7 basis.

Other Preferred Qualifications for Role (not mandatory, but advantageous)

• Bilingual or multilingual preferred.

Key Responsibilities

• Support and manage the design, configuration, and performance of the multi-module Workday application.
• Assist in Workday functions like business process and tenant configuration and upgrade evaluation.
• Act as escalation point for user-reported issues.
• Participates in planning activities, development, and evaluation of technology solutions, working with cross-functional partners to drive innovation.
• Provides technical support for product design, testing, and implementation activities.
• Consults with business and technical teams to steer the design and implementation of high-quality solutions across all phases of all applicable projects.
• Articulate technology strategies and solutions that support the vision and mission of the College and align resources toward the successful achievement of goals.
• Ability to resolve problems, analyze and apply laws, regulations, theories and methodology, research, analyze, apply, and articulate results identifying opportunities.
• Ensure collaboration, knowledge-sharing, and best practices among partners and colleagues to embed a robust technological ecosystem.
• Committed to personal and professional development.
• Create an environment that values, enables, and encourages innovative solutions to improve existing products and services and to develop and implement new tools and products.
• Completes required Dallas College Professional Development training hours per academic year.
• All employees are required to complete a minimum of 19 hours.
• People leaders are required an additional 16 hours of leadership development.
• Perform other duties as assigned.