"Business Services Coordinator, Transition Programs"

Business Services Coordinator, Transition Programs

Benefits of Working at UNCW:
Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session. As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service. We also offer an abundance of training and development programs through our Dare to Learn Academy, and the employee assistance program, many of which are offered free of charge.

Recruitment Range: $43,329 - $48,143
Vacancy Number: S02742
Competency Level: Journey
Location of Workplace: Main UNCW Campus
Home Department: Transition Programs - 40102
Division:

Primary Purpose of Organizational Unit:
Transition Programs is an organizational unit within the Division of Student Affairs, reporting directly to the Vice Chancellor of Student Affairs. The Office of Transition Programs provides a comprehensive array of programs designed to meet the unique needs of undergraduate students and parents from orientation through graduation. Programs generate an intentional connection for the students through engaging interactions with other students, faculty and staff.

Some of the programs supported by the Office of Transition Programs are:

• Freshman and Transfer Orientation
• Fall and Spring Commencement
• Convocation
• Family and Alumni Weekend
• Mentor Programs: Seahawk Links and the Teal Bridge

College: College
College/School Information:

University Information:
The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace: Main UNCW Campus

Brief Summary of Work for this Position:
The Business Services Coordinator of Transition Programs is responsible for maintaining accurate budget records, providing detailed financial reports to the Director, and supervising 4-6 student employees who manage incoming emails, phone calls, and greet visitors. This role oversees the payroll process for over 100 students, manages office operations, supports events such as First-Year and Transfer Orientation and Commencement, and maintains inventory for large-scale programs. The coordinator ensures high-quality customer service to students, families, faculty, and staff. Key Responsibilities:

• Manage budgets by tracking transactions, reconciling financial records, ordering supplies, and processing financial systems.
• Collaborate with the Director and Budget Officer to monitor office funds.
• Supervise, interview, hire, train, and schedule student employees year-round.
• Oversee the student payroll process, including entering EPAFs and ensuring accurate timesheet submissions.
• Assist with the preparation and implementation of departmental programs and events.
• Schedule and manage Orientation Leaders during training and orientation periods.
• Support professional staff searches by coordinating interviews and travel arrangements.
• Maintain an orderly office environment and track inventory.
• Provide excellent customer service through effective communication.

Minimum Education and Experience Requirements:
Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Education, Knowledge, Skills & Experience:

• Experience in Microsoft Excel.
• Strong knowledge and practice with Banner Financial System.
• Superb organizational skills, effective written and oral communication skills, and the ability to multi-task effectively and accurately in a high energy fast-paced environment.
• Ability to retain knowledge of complex procedures, policies and regulations.
• Understanding of basic financial and accounting principles.

Required Certifications or Licensures:
N/A

FTE: 1.0 FTE (40 hours per week)
Months Per Year: 12 Months
Work Days: Monday-Friday, with occasional weekends
Work Hours: 8:00 AM - 5:00 PM, with occasional evenings
Type of Position: Permanent
Anticipated Ending Date if Time-Limited:
Position Number: 7773
Job Posting Date: 11/24/2025
Posting Close Date: 12/7/2025
Number of Openings: Single Incumbent

Special Notes to Applicants:
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Eligibility for Employment:
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

To apply, visit https://jobs.uncw.edu/postings/38043

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.